Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
AreaManager
“Area Manager at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Meet customer expectations; Ensure orders delivered on time; Ensure orders delivered to right location
Industry & Context.
Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in variable noise environment, Work in variable temperature environment, Work in variable weather environment, Climb stairs, Descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 20+ employees, Experience with process improvements, Experience with Lean process, Experience with Kaizen, Experience with Six Sigma, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience in retail, Industry experience in F&B, Industry experience in military, Industry experience in manufacturing, Industry experience in automotive, Industry experience in biotech, Industry experience in electronics, Industry experience in energy, Industry experience in instrumentation, Industry experience in machinery, Industry experience in defense/aerospace, Industry experience in medical, Industry experience in cosmetics, Industry experience in production, Industry experience in distribution
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet objectives
Work in variable noise environment
Work in variable temperature environment
Work in variable weather environment
How You'll Work.
Team & Collaboration
Collaborate with support teams; Collaborate with Safety; Collaborate with Engineering; Collaborate with Loss Prevention; Collaborate with Quality Assurance; Collaborate with Human Resources
Communication Scope
Customer service; Communication; Interpersonal skills
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