Amazon.com Services LLC
Administrative Support, Fulfillment Center, Logistics
AreaManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Area Manager at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support team. Mentor team”
What You'll Achieve.
Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Lift up to 49 pounds, Stand and walk, Push, pull, squat, bend, reach, Climb and descend stairs, Work flexible schedule, Work weekends, Work overnight shifts, Work holidays
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience
What You'll Do.
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet business objectives
Stand and walk during shifts
Climb and descend stairs
Work in variable noise level environment
Work in variable temperature environment
Work in variable weather environment
Work a flexible schedule
How You'll Work.
Team & Collaboration
Collaborate with support teams; Safety; Ops Integration; Loss Prevention; Human Resources
Full Job Description
ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements: - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible sche
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