Jll
AreaIFMLead
“Area IFM Lead at Jll. Skills: Integrated Facilities Management, Team Leadership, Client Relationship Management, Operational Excellence. Oversee all Integrated Facilities Management (IFM) operations and delivery within the Area. Connect IFM to other GPP service lines”
What You'll Achieve.
High client satisfaction; Achieve established financial targets; Drive cost savings initiatives; Mitigate risk and ensure safe working environments; Exceed client expectations
Industry & Context.
Regular travel to all sites within the Area
What They're Looking For.
Must Have
Bachelor's degree or equivalent work experience in facilities management with management/technical emphasis, 8+ years of experience in facilities management, Focus on integrated facilities management with proven track record of successfully leading teams and managing IFM operations across multiple and remote locations, Excellent communication and interpersonal skills with ability to build relationships with clients, stakeholders, and team members across diverse environments, Experience in translating client needs and balancing interests of client with those of JLL while demonstrating business acumen and financial management capabilities, Sound knowledge of health and safety regulations and compliance requirements with ability to ensure contract governance requirements are met, Leadership experience fostering collaborative relationships with other IFM Leads and operational IFM delivery teams for high client satisfaction achievement, Ability to drive excellence in service delivery through regular travel to all sites within Area while connecting IFM to other service lines effectively
Nice to Have
MBA degree with demonstrated experience in driving operational efficiency and implementing innovative solutions in integrated facilities management environments, Familiarity with technology solutions and tools for operations optimization with experience promoting sustainability awareness and fostering environmental stewardship culture, Ability to collaborate with sustainability teams to monitor key metrics and drive progress towards sustainability targets in facilities management operations, Knowledge of emergency prevention and operational controls with cross-selling experience and growth opportunity identification skills, Understanding of GPP service lines integration with experience bridging Regional IFM leadership to site level teams across multiple locations, Background in contract governance and compliance management with ability to exceed client expectations through innovative service delivery approaches
What You'll Do.
Oversee all Integrated Facilities Management (IFM) operations and delivery within the Area
Connect IFM to other GPP service lines
Bridge Regional IFM leadership to site level IFM teams
Foster client relationships at the Area level
Ensure contract governance requirements are met
Achieve high client satisfaction
Lead and manage all IFM operations within assigned area
Ensure delivery of integrated facilities management services
Foster a collaborative and empowering culture
Inspire team members to achieve their full potential
Drive innovation in service delivery
Leverage technology and best practices
Enhance operational efficiency
Exceed client expectations
Develop and maintain relationships with clients
Act as trusted advisor
Contribute to JLL's transformative solutions
Monitor and manage financial performance
Achieve established financial targets
Drive cost savings initiatives
Champion culture of safety and compliance
Implement rigorous health and safety standards
Mitigate risk and ensure safe working environments
Proactively identify opportunities for growth and expansion
Collaborate with business development teams
Connect IFM to other GPP service lines
Bridge Regional IFM leadership to site level IFM teams
How You'll Work.
Team & Collaboration
Collaborative relationships with other IFM Leads and operational IFM delivery teams; Collaborative and empowering culture; Inspiring team members to achieve their full potential; Collaborate with business development teams; Bridging Regional IFM leadership to site level IFM teams; Collaboration across teams
Communication Scope
Excellent communication and interpersonal skills
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