Datavant
healthcare
AreaHealthInformationSpecialist
“Area Health Information Specialist at Datavant. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, release of information (ROI), medical record requests, customer service, HIPAA regulations. processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer ser”
What You'll Achieve.
processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy; providing customers with the highest quality product and customer service; Must exceed level 1 productivity expectations as outlined at specific site
Industry & Context.
travels 75% or more of the time, Onsite Monday - Friday, Murray, UT, Providing area coverage at 5 different sites as needed, Able to travel local/regionally 75% or more of the time, Ability to commute between locations as needed, Able to work overtime during peak seasons when required, post-offer health screenings, proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc., job is not eligible for employment sponsorship
What They're Looking For.
Must Have
1 year related HIM experience, High School Diploma or GED, Must be 18 years of age or older, Able to travel local/regionally 75% or more of the time, Ability to commute between locations as needed, Able to work overtime during peak seasons when required, 1-year Health Information related experience, Meets and/or exceeds Company's Productivity Standards, Basic computer proficiency, Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis, Professional verbal and written communication skills in the English language, Detail and quality oriented as it relates to accurate and compliant information for medical records, data entry skills, Must be able to work with minimum supervision responding to changing priorities and role needs, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment
Nice to Have
Medical office experience preferred, Previous production/metric-based work experience, In-person customer service experience, Ability to build relationships with on-site clients and customers, Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
What You'll Do.
processing all release of information (ROI) specifically medical record requests
in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service
safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request
company policy and HIPAA regulations
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
Maintain confidentiality and security with all privileged information
Maintain working knowledge of Company and facility software
Adhere to the Company's and Customer facilities Code of Conduct and policies
Inform manager of work
and/or fluctuating volumes
Assist with additional work duties or responsibilities as evident or required
Consistent application of medical privacy regulations to guard against unauthorized disclosure
Responsible for managing patient health records
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
Prepares new patient charts
gathering documents and information from paper sources and/or electronic health record
Ensures medical records are assembled in standard order and are accurate and complete
Creates digital images of paperwork to be stored in the electronic medical record
Responds to requests for patient records
both within the facility and by external sources
retrieving them and transmitting them appropriately
Answering of inbound/outbound calls
May assist with patient walk-ins
May assist with administrative duties such as handling faxes
May schedules pick-ups
Assist with training associates in the HIS position
Generates reports for manager or facility as directed
Must exceed level 1 productivity expectations as outlined at specific site
Participates in project teams and committees to advance operational strategies and initiatives as needed
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training
Other duties as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination; Participates in project teams and committees; Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training
Communication Scope
Professional verbal and written communication skills in the English language
Process & Methodology
Participates in project teams and committees to advance operational strategies and initiatives as needed
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