Dungarvin
Individual And Family Services
AreaDirectorDD/IDDServices
“Area Director- DD / IDD Services at Dungarvin. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Leadership, Decision Making, Organization & Time Management, Problem-Solving, Adaptability, Customer-Centric Mindset, Communication. Oversees all programs and services in the assigned geographic region. Provides leadership, strategic direction, and operational oversight”
Industry & Context.
Problem-Solving: Identify operational or service challenges and implement corrective actions.
Some travel is required, for intermittent and extended overnight trips., Valid driver’s license with a driving record that meets agency insurance requirements.
What They're Looking For.
Must Have
Bachelor's degree (BA or BS) in a related field, 2+ years of supervisory (mid-to-upper management) experience, 5 years experience in residential programs or services for individuals with disabilities, Multi-site or multi-state management experience, Valid driver’s license with a driving record that meets agency insurance requirements
Nice to Have
QIDP (Qualified Intellectual Disabilities Professional) certification, PMP (Project Management Professional) or CPM (Certified Program Manager), Financial management or nonprofit management certifications, CSP or CHST (safety certifications, for residential program environments), Experience in program development, marketing, and business expansion, Data-driven performance management experience, Knowledge of Indiana-specific disability service regulations, including licensing, Medicaid compliance, and residential/community program standards
What You'll Do.
Oversees all programs and services in the assigned geographic region
and operational oversight
Ensures high-quality services for individuals with disabilities
Expands and develops new business opportunities
Works closely with program directors
and the state management team
Drives excellence and ensures compliance
Leads and manages program directors and support staff
Fosters teamwork and ensures high-quality service delivery
Oversees financial performance
and accounts receivable
Anticipates and addresses fiscal challenges
Ensures compliance with licensure
and contract requirements
Supervises program development
and the implementation of support plans
Expands and develops new and existing business units
Represents Dungarvin in local
and regional workgroups
Assesses organizational risk and implements risk management protocols
Responds to customer and employee concerns
Provides guidance and support to resolve issues promptly
How You'll Work.
Team & Collaboration
Works closely with program directors, support staff, and the state management team; Fosters teamwork; Represents Dungarvin in local, state, and regional workgroups, committees, and partnerships; Builds relationships with staff, families, and external stakeholders
Communication Scope
Communication: Clearly convey expectations, provide feedback, and build relationships with staff, families, and external stakeholders.
Process & Methodology
PMP (Project Management Professional) or CPM (Certified Program Manager)
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