Jll
Area2IFMLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Area 2 IFM Lead at Jll. Skills: Integrated Facilities Management, Operations leadership, Client relationship management. Oversee all IFM operations and delivery. Connect IFM to other GPP service lines”
What You'll Achieve.
Achieve high client satisfaction; Exceed client expectations; Achieve established financial targets; Drive cost savings initiatives; Mitigate risk; Ensure safe working environments
Industry & Context.
Regular travel to all sites within Area
What They're Looking For.
Must Have
Bachelor's degree or equivalent work experience, 8+ years of experience in facilities management, Focus on integrated facilities management, Proven track record of leading teams, Proven track record of managing IFM operations, Excellent communication and interpersonal skills, Ability to build relationships with clients, Ability to build relationships with stakeholders, Ability to build relationships with team members, Business acumen, Financial management capabilities, Sound knowledge of health and safety regulations, Knowledge of compliance requirements, Ability to ensure contract governance requirements are met, Leadership experience fostering collaborative relationships, Ability to drive excellence in service delivery, Ability to connect IFM to other service lines effectively
Nice to Have
MBA degree, Demonstrated experience driving operational efficiency, Experience implementing innovative solutions, Familiarity with technology solutions for operations optimization, Familiarity with tools for operations optimization, Experience promoting sustainability awareness, Experience fostering environmental stewardship culture, Ability to collaborate with sustainability teams, Knowledge of emergency prevention, Knowledge of operational controls, Cross-selling experience, Growth opportunity identification skills, Understanding of GPP service lines integration, Experience bridging Regional IFM leadership to site level teams, Background in contract governance management, Background in compliance management
What You'll Do.
Oversee all IFM operations and delivery
Connect IFM to other GPP service lines
Bridge Regional IFM leadership to site level IFM
Foster client relationships at the Area level
Ensure contract governance requirements are met
Achieve high client satisfaction
Lead and manage all IFM operations
Ensure delivery of integrated facilities management services
Align services with JLL and GREF goals
Align services with Leadership Principles
Foster a collaborative and empowering culture
Inspire team members to achieve full potential
Drive innovation in service delivery
Leverage technology to enhance operational efficiency
Leverage best practices to enhance operational efficiency
Exceed client expectations
Develop and maintain relationships with clients
Act as trusted advisor to clients
Add value to client business operations
Monitor financial performance
Manage financial performance
Achieve established financial targets
Drive cost savings initiatives
Champion a culture of safety
Champion a culture of compliance
Implement rigorous health and safety standards
Ensure safe working environments
Proactively identify opportunities for growth
Proactively identify opportunities for expansion
Collaborate with business development teams
Build relationships through regular travel
How You'll Work.
Team & Collaboration
Collaborative relationships with IFM Leads; Collaborative relationships with operational IFM delivery teams; Cross-functional service lines; Regional IFM leadership; Site level IFM teams
Communication Scope
Client communication; Stakeholder communication; Team communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** As an Area 2 IFM Lead at JLL, you will oversee all Integrated Facilities Management (IFM) operations and delivery within the Area, connecting IFM to other GPP service lines while bridging Regional IFM leadership to site level IFM teams and fostering client relationships at the Area level. This role ensures contract governance requirements are met and high client satisfaction is achieved through collaborative relationships with other IFM Leads and operational IFM delivery teams while requiring regular travel to all sites within the Area to drive excellence in service delivery. You will lead and manage all IFM operations within the assigned area, ensuring delivery of integrated facilities management services that align with JLL and GREF goals, objectives, and Leadership Principles while fostering a collaborative and empowering culture that inspires team members to achieve their full potential. This position involves driving innovation in service delivery, leveraging technology and best practices to enhance operational efficiency and exceed client expectations while developing and maintaining strong relationships with clients as their trusted advisor, directly contributing to JLL's transformative solutions for the real estate industry through comprehensive integrated facilities management leadership and operational excellence. **What your day-to-day will look like:** * Lead and manage
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