Teleperformance
Cloud Solutions
ArabicspeakingBusinessDevelopmentRepresentativeGoogleProducts
“Arabic speaking Business Development Representative - Google Products at Teleperformance. Skills: Business Development, Sales, Lead Qualification, Customer Engagement, Arabic Language Proficiency. Identifying robust sales opportunities. Profiling prospective customers”
What You'll Achieve.
Meet quarterly SQO quota; Meet daily/weekly activity targets; Work towards team and individual KPIs (productivity, conversion, opportunities, pipeline)
Industry & Context.
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights; Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Full-time (39 hours/week) hybrid position in Barcelona, Relocation Support
What They're Looking For.
Must Have
C2 level of Arabic, C1 of English (both written and spoken), BAS degree, developed practical experience (16 months), Working knowledge of IT infrastructure, aptitude for quickly grasping new technology concepts, Developing business acumen, eagerness to understand solution-selling methodologies, Eagerness to succeed in a target-driven, phone-based communication environment, Developing experience in sales prospecting, with a focus on initial contact and lead qualification, Familiarity with CRM or sales tracking tools, Professional and highly ethical, developing ability to steer a business conversation toward key outcomes, Self-motivated and proactive individual, competitive drive and tenacity to learn and achieve, Middle East Market Knowledge: general understanding of the diversity of the Middle East market, Knowledge of cultural differences in the region, Familiarity with MENA business practices and etiquette, Middle East Communication Skills: ability to communicate effectively with professionals from different Middle East countries, Understanding of the nuances of Arabic business communication, Familiarity with formal and informal communication styles in the region, Middle East Cultural Knowledge: multicultural sensitivity, Ability to build trust relationships with people from different cultural backgrounds, Knowledge of the predominant values in the region, Middle East Legal Knowledge: Understanding of data privacy regulations in Middle East countries, Familiarity with relevant business laws and regulations in the region
Nice to Have
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums, Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
What You'll Do.
Identifying robust sales opportunities
Profiling prospective customers
Discovering customer needs
Driving new business through various outbound campaigns
Proactively engaging businesses
Identifying and qualifying business needs
Proposing adequate solutions
Sending customers on the most appropriate Sales path
Manage assigned accounts to identify high-potential prospects
Educate prospects on Cloud offerings
Execute daily outbound callsails (including cold calling) to C-level decision makers
Quickly establish rapport
Understand pain points
Gather technical requirements
Align business needs with Cloud solutions (solution-selling)
Build value for next sales steps
Maintain prospect/customer data in Salesforce (CRM)
Diligently document customer notes and deal details in Salesforce for stakeholder clarity
How You'll Work.
Team & Collaboration
Part of a larger sales team; Work towards team and individual KPIs; Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication Scope
C2 level of Arabic; C1 of English (both written and spoken); Outbound calls; Cold calling; Establish rapport; Communicate effectively with professionals from different Middle East countries; Nuances of Arabic business communication; Formal and informal communication styles in the region; Steer a business conversation toward key outcomes; Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums
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