HeadQuarters
FinServ
ARTeamLead
Neural analysis suggests this role is
optimal for Lead candidates.
“AR Team Lead at HeadQuarters. Skills: Accounts Receivable, Team Leadership, Collections. Manage AR Specialists. Support AR Specialists”
What You'll Achieve.
Drive efficient collections processes; Drive team performance; Drive client satisfaction; Own AR operations
Industry & Context.
Problem-solving; Resolve payment issues; Resolve disputes; Resolve discrepancies
What They're Looking For.
Must Have
Proven experience in Accounts Receivable, Proven experience in billing, Proven experience in collections, Solid understanding of AR processes, Solid understanding of aging reports, Solid understanding of collections workflows, Organizational skills, Prioritization skills, Confidence in handling challenging payment conversations, Problem-solving mindset, High attention to detail, High accuracy, Clear communication skills, Professional communication skills
Nice to Have
Prior experience supporting teammates, Prior experience guiding teammates, Experience with retail clients, Experience with high-volume AR environments, Exposure to process improvements, Exposure to scaling operations
What You'll Do.
Manage AR Specialists
Support AR Specialists
Provide guidance on collections strategies
Provide guidance on difficult cases
Ensure team follows AR processes
Ensure team follows communication standards
Monitor aging reports
Identify overdue balances
Ensure follow-up with retailers
Support issue resolution
Support dispute resolution
Escalate overdue accounts
Communicate AR status to client
Communicate AR updates to client
Share insights on payment trends
Share insights on collections progress
Partner with clients to investigate discrepancies
Partner with clients to resolve discrepancies
Partner with clients to resolve account issues
Maintain tracking of outstanding balances
Maintain tracking of account activity
Ensure proper documentation in AR systems
Ensure proper updates in AR systems
Provide updates on team performance
Provide updates on collections progress
Provide updates to AR Manager
Flag overdue accounts
Flag operational challenges
Coordinate with manager on priorities
Coordinate with manager on workload planning
How You'll Work.
Team & Collaboration
AR team; Internal AR team; Client communication; Manager communication
Communication Scope
Client communication; Manager communication
Full Job Description
HeadQuarters is a global start-up that partners with US cannabis companies, providing expert support across multiple business functions and helping clients build, scale, and optimize their operations. At the moment, we are looking for an Accounts Receivable Team Lead to join our growing team and help drive efficient collections processes, team performance, and client satisfaction. The**AR Team Lead** will be responsible for overseeing accounts receivable operations and leading the HQ team assigned. This role ensures invoices are followed up on, payments are collected on time, and account status is clearly tracked. The Team Lead coordinates the internal AR team, monitors aging reports, and supports the team in resolving payment issues with retailers. This role is ideal for someone with strong AR fundamentals who is ready to take the next step into leadership — owning team coordination, driving collections performance, and acting as a key point of contact for both internal and client communication. The working hours for this role are**9am - 5pm EST** (afternoon/evening hours for candidates located in Europe). **Requirements** ### * Proven experience in Accounts Receivable, billing, or collections * Prior experience supporting or guiding teammates is a strong plus * Solid understanding of AR processes, aging reports, and collections workflows * Strong organizational and prioritization skills * Confidence in handling challenging payment conversations * Problem-solving mindset with the ability to navigate disputes * High attention to detail and accuracy * Clear, professional communication skills * Proactive approach with a strong sense of ownership _Nice to have:_ * Experience with retail clients or high-volume AR environments * Exposure to process improvements or scaling operations ### **What You’ll Be Responsible For** **1\. Team Leadership** * Manage and support a team of 4-5 AR Specialists * Assign and balance workload across the team * Provide guidance on collection
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