PAR Technology Corporation
restaurant technology
AREnablementSpecialist
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“AR Enablement Specialist at PAR Technology Corporation. Skills: AR Enablement, Collections, Dispute Resolution, Customer Relationship Management, Process Improvement. Manage a portfolio of customer accounts to identify, prioritize, and collect overdue invoices via consistent phone, email, and written correspondence. Analyze AR aging reports to identify delinquent accounts and root causes of non-payment”
What You'll Achieve.
improving Days Sales Outstanding (DSO); reducing delinquencies over 60 days; optimizing cash flow; minimizing financial risk; Drive improvement in DSO and reduce delinquencies over 60 days; reducing DSO
Industry & Context.
problem-solving ability; Investigate and resolve payment discrepancies, billing disputes, short payments, and unapplied cash
willingness to work occasional overtime
What They're Looking For.
Must Have
2–5 years of experience in collections within an enterprise environment, Prior experience in AR collections or a customer service role in finance, Proficiency with ERP/accounting systems (Microsoft Dynamics 365 F&O, Salesforce, Versapay portals, ServiceCloud Case Management, CRM/ticketing systems), Excel skills (VLOOKUP, pivot tables), analytical mindset, problem-solving ability, Experience with call center technology and phone systems (TalkDesk), Knowledge of financial regulations, credit policies, and AR practices, organizational skills and accuracy in maintaining records, Excellent verbal and written communication with phone etiquette, Ability to take ownership of duties, manage enterprise-level transaction volumes, work independently, Familiarity with collection software, exposure to credit reports, lease financing practices, Time management and prioritization skills, willingness to work occasional overtime
Nice to Have
Customer-focused, professional attitude with relationship-building ability, Willingness to complete certifications or advanced training, collaboration skills to work with billing, sales, and customer service teams, Experience improving collection KPIs such as DSO and delinquency rate
What You'll Do.
Manage a portfolio of customer accounts to identify
and collect overdue invoices via consistent phone
and written correspondence
Analyze AR aging reports to identify delinquent accounts and root causes of non-payment
Negotiate payment plans and terms
escalating complex issues to management when needed
Drive improvement in DSO and reduce delinquencies over 60 days
Investigate and resolve payment discrepancies
Collaborate with internal teams to correct ledger errors through comprehensive reconciliations
Build and maintain professional customer relationships to facilitate timely payments
Clearly explain invoices
Support account creation
and process payments (ACH
Generate and analyze AR and collections reports (aging
uncollectible accounts
collection effectiveness)
Provide insights to management on portfolio health and potential bad debt exposure
detailed records of collection activities in AR/CRM systems
Identify opportunities to improve collections processes and reduce DSO
Ensure compliance with company policies
and legal regulations
How You'll Work.
Team & Collaboration
collaboration skills to work with billing, sales, and customer service teams; Collaborate with internal teams to correct ledger errors through comprehensive reconciliations
Communication Scope
Excellent verbal and written communication with phone etiquette
Full Job Description
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com http://partech.com or connect with us on LinkedIn https://www.linkedin.com/company/partechnology/, X (formerly Twitter) https://twitter.com/par_tech, Facebook https://www.facebook.com/parpointofsale/, and Instagram https://www.instagram.com/partechnology/. Position Description: The AR Enablement Specialist (Collection Analyst) is a critical role within our Accounts Receivable team, dedicated to safeguarding the financial health of the company by managing and reducing outstanding receivables. This role directly impacts the company’s bottom line by improving Days Sales Outstanding (DSO) and reducing delinquencies over 60 days. The role demands a proactive, detail-oriented professional who excels at building relationships, negotiating effectively, and solving problems to secure timely payments. Reporting to the AR Supervisor, you will help shape and scale our collections and AR function to support rapid growth. This includes developing best practices, driving process improvements, and contributing to system implementations and optimizations. As an AR Enablement Specialist, you will expertly resolve disputes, create payment plans, and foster positive relationships with customers and internal partners—optimizing cash flow while minimizing financial risk. Position Location: Jaipur (Shift Timing: 6:00 PM IST to 3:00 AM IST) Repo
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