Company
SaaS
AR&CollectionsAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“AR & Collections Associate. Monitor overdue invoices. Contact customers for payment”
What You'll Achieve.
Ensure timely payment; Contribute to cash flow performance; Contribute to financial efficiency
Industry & Context.
Work early shifts
What They're Looking For.
Must Have
Bachelor's degree, Equivalent professional experience, 1-2 years experience, Basic understanding of contracts, Intermediate to advanced Excel, Experience with ERP/CRM systems, Communication skills, Manage multiple tasks, Work independently, Work in a team, Flexibility for early shifts
Nice to Have
NetSuite and/or Salesforce experience, Familiarity with automation tools, Willingness to adopt new technologies
What You'll Do.
Monitor overdue invoices
Contact customers for payment
Maintain professional approach
Monitor aging reports
Identify payment risks
Identify bad debt exposure
Analyze payment behaviors
Analyze payment cycles
Analyze collection trends
Record customer payments
Reconcile customer payments
Collaborate to resolve issues
Document collection activities
Document customer interactions
Support finance leadership
Report on collection status
Report on account performance
Participate in governance calls
Contribute to projects
Validate payment terms
Identify inconsistencies
How You'll Work.
Team & Collaboration
Collaborate with Sales; Collaborate with Renewals; Collaborate with Operations; International teams; Cross-functional collaboration
Communication Scope
Written communication; Verbal communication
Full Job Description
## Accountabilities Manage a portfolio of B2B customer accounts, focusing on proactive monitoring and follow-up of overdue invoices. Contact customers via email and phone to ensure timely payment while maintaining a professional and solution-oriented approach. Monitor aging reports and support the identification of potential payment risks or bad debt exposure. Assist in cash forecasting by analyzing payment behaviors, cycles, and collection trends. Record and reconcile customer payments, including cash, checks, and credit card transactions in ERP/CRM systems. Collaborate with Sales, Renewals, and Operations teams to resolve billing discrepancies and payment-related issues. Ensure accurate documentation of all collection activities and customer interactions in systems such as NetSuite and Salesforce. Support finance leadership with regular reporting on collection status and account performance. Participate in governance calls and contribute to ad hoc finance or collections-related projects. Use contract knowledge to validate payment terms and identify inconsistencies in customer accounts. Requirements Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience. 1–2 years of experience in accounts receivable, collections, or a related finance role. Basic understanding of commercial contracts and standard payment terms. Strong analytical and numerical skills with attention to detail. Intermediate to advanced proficiency in Excel. Experience with ERP and CRM systems (NetSuite and/or Salesforce is a plus). Strong communication skills, both written and verbal, with a customer-focused mindset. Ability to manage multiple tasks in a fast-paced, dynamic environment. Self-motivated, organized, and able to work independently as well as in a team. Flexibility to work early shifts aligned with international (European) time zones. Familiarity with automation tools or willingness to adopt new technologies is an advant
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