ApprenticeITTrainer

Come join us and make a difference in the world! Discover more at [www.necsws.com](http://www.necsws.com/) Purpose of the Role The Apprentice IT Trainer will be trained to design, deliver and support high-quality training programmes for internal and external clients. Working under the guidance of experienced trainers, the apprentice will develop the knowledge, skills and behaviours required to progress into a fully competent training professional in a technical capacity. This role is designed as a developmental position, with responsibilities increasing as competence and confidence grow throughout the apprenticeship. Key Training Responsibilities The apprentice will be trained and supported to carry out the following activities: * Deliver training programmes in classroom, online, webinar and one-to-one settings. * Conduct training needs analysis with learners, clients and stakeholders. * Design and maintain training materials including presentations, manuals and exercises. * Support the development of train-the-trainer packages. * Prepare training environments, including IT equipment and online learning platforms. * Technical Troubleshooting: Act as a "shadow" support lead during live sessions to resolve potential system issues. * Support and coach learners using learning portals and self-learning materials. * Organise, schedule and support the promotion of training courses. * Evaluate training effectiveness using learner feedback and outcomes. * Support training consultancy activities and customer projects. * Liaise with external providers, employers, clients and examining bodies. * Maintain training hardware and software, recommending improvements where appropriate. * Maintain accurate administrative and training records. * Keep up to date with systems, software and training technologies. ## Qualifications What We’re Looking For We are looking for an enthusiastic and motivated individual with a genuine interest in learning and development. Previous experience is n