Inetum

FinTech

AppplicationProductionSupport(Presencial)

€32–45k ~AI est. Lisbon, Lisbon, Portugal FULL TIME
The Brief

“Appplication Production Support (Presencial) at Inetum. Skills: Application support, Troubleshooting, Linux, PL/SQL. Handle incidents. Handle service requests”

What You'll Achieve.

Deliver high-quality service; Ensure effective service monitoring; Ensure effective service reporting; Continuous improvement of service quality; Continuous improvement of service availability

Industry & Context.

FinTech
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Working in shifts, On-call rotations

What They're Looking For.

Must Have

Unix and Shell Scripting, Data Warehouse experience, Data Platforms experience, Database experience, Oracle experience, PL-SQL experience, SQL experience, Autosys experience, MQ experience, Tomcat experience, Cloud computing experience, Dynatrace experience, K8 experience, Docker experience, Ansible experience, PowerBI/Tableau experience, ITIL Practices knowledge, English B2+ level

Nice to Have

Core banking operations understanding, L1/L2 application support experience

What You'll Do.

Handle service requests

Perform application support activities

Participate in on-call rotations

Contribute to service improvement

Support Disaster Recovery

Support live production activities

Provide production application support

Analyze middleware logs

Analyze application logs

Ensure service monitoring

Ensure service reporting

Improve service quality

Improve service availability

Address recurring issues

Address repetitive tasks

Free ATS check

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