Interac
Financial Technology
AppOps,Specialist
Neural analysis suggests this role is
optimal for Mid candidates.
“AppOps, Specialist at Interac. Skills: Java, application support, monitoring, reliability, Linux, REST API, AppDynamics, Splunk, scripting, RDBMS. maintenance and support of Interac’s highly distributed, high-performance payment system. diagnose and resolve application issues to ensure optimal performance and availability of all our IT applications”
What You'll Achieve.
ensure optimal performance and availability of all our IT applications; improving application reliability; building self-remediation needs; improve application availability and reliability
Industry & Context.
diagnose and resolve application issues; provide root cause analysis; IT problem diagnosis and resolution
available on call, background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check
What They're Looking For.
Must Have
University Degree in Computer Science Engineering or equivalent combination of education and experience, Core Java Object Oriented programming, understanding of basic Enterprise Integration Patterns, application support and maintenance of Java/JEE applications, good knowledge of REST APIs, debugging expertise in Java tool stack, minimum 3 years experience in Application Support with focus on improving application reliability by enhancing application monitoring, designing and instrumenting monitoring dashboards and tuning of alerts preferably with AppDynamics, Splunk and ELK, 8+ years software development (Java)/ maintenance preferably with experience in payment system or banking domain, Excellent understanding of ITIL service management processes, Skilled in IT problem diagnosis and resolution, experience in supporting high-throughput, low latency systems, experience in maintaining high-performance, service-oriented architectures, scripting tools such as Power shell, BASH, Python, Ansible, RDBMS expertise - Oracle and/or DB2, solid understanding of different types of open source packages, preferably anything Spring, Apache and data transformation (jaxb2, json, xml), communication skills - verbal and written (technical documentation), participated in the overall delivery of software components as part of an agile development process, communication and interpersonal skills, with an ability to communicate effectively and professionally, demonstrated ability to achieve successful outcomes when handling difficult situations & customers, demonstrated ability to manage multiple priorities & follow through on projects to completion, able to stay organized and deal with information coming from different sources at once, stay positive and thrive under pressure, Open to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands, Eligibility to work for Interac Corp. in Canada in a full-time capacity
Nice to Have
SRE (Site Reliability Engineering) expertise
What You'll Do.
maintenance and support of Interac’s highly distributed
high-performance payment system
diagnose and resolve application issues to ensure optimal performance and availability of all our IT applications
provide root cause analysis with recommendations for improvements
focus on Application Reliability and Resiliency activities including proactive monitoring
responding to alerts and automation
gather monitoring requirements from stakeholders and deliver solutions utilizing the enterprise monitoring toolset
Work on large scale Java applications
database architectures
application monitoring and fault management
Troubleshoot applications by leveraging APM tools like AppDynamics/Dynatrace
Identifying the application monitoring needs or performance issues and instrumenting them appropriately in AppDynamics and Splunk
Design and instrument AppDynamics monitoring and tuning (health rules
alerts) for various applications
Identify areas of automation for building self-remediation needs
Create performance analysis reports & dashboards for application teams
Propose and implementing solutions to improve application availability and reliability
Manage API & Microservices technologies and containers
How You'll Work.
Team & Collaboration
work with senior members of the team; gather monitoring requirements from stakeholders; Create performance analysis reports & dashboards for application teams; participated in the overall delivery of software components as part of an agile development process
Communication Scope
verbal and written (technical documentation); communication and interpersonal skills; ability to communicate effectively and professionally
Process & Methodology
demonstrated ability to manage multiple priorities & follow through on projects to completion
Full Job Description
**Who We Are:** **** Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. **Who You Will Work With:****** The vacant AppOps, Specialist role will report to the AppOps, Principal. The AppOps, Specialist will be responsible for the maintenance and support of Interac’s highly distributed, high-performance payment system. You will diagnose and resolve application issues to ensure optimal performance and availability of all our IT applications and provide root cause analysis with recommendations for improvements. You will also focus on Application Reliability and Resiliency activities including proactive monitoring, responding to alerts and automation. You will be required to be available on call and will work with senior members of the team to gather monitoring requirements from stakeholders and deliver solutions utilizing the enterprise monitoring toolset, paving way to the SRE based next generation Interac platform . **What You Will Do:****** * Work on large scale Java applications, database architectures, application monitoring and fault management. * Demonstrate a solid understanding of Linux, Websphere, Firewalls, Load balancers, REST API * Troubleshoot applications by leveraging APM tools like AppDynamics/Dynatrace. * Havin
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