Amazon.com Services LLC

Applied Science, consumer engagement

AppliedScientist,Customer360

$143–193k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Applied Scientist, Customer360 at Amazon.com Services LLC. Skills: Machine learning, NLP, LLMs. Research AI technologies. Design AI technologies”

Industry & Context.

Applied Science, consumer engagement

What They're Looking For.

Must Have

3+ years building models, Master's degree and 4+ years experience, Experience programming in Java, C++, Python, Experience in algorithms and data structures, Experience in parsing, Experience in numerical optimization, Experience in data mining, Experience in parallel and distributed computing, Experience in high-performance computing

Nice to Have

PhD preferred, Experience using Unix/Linux

What You'll Do.

Research AI technologies

Design AI technologies

Develop AI technologies

Adopt machine learning techniques

Invent machine learning techniques

Adopt analytical techniques

Invent analytical techniques

Collaborate with scientists

Collaborate with engineers

Collaborate with product partners

Experiment with new features

Experiment with new products

Experiment with new systems

How You'll Work.

Team & Collaboration

Locally and abroad

Full Job Description

Are you a scientist who wants to define how AI remembers people, their loved ones, their unique preferences, and the moments that matter? Are you passionate about NLP, large language models, information retrieval, and entity understanding? Do you want to build systems that learn who the people in a customer's life are, what each of them cares about, and retrieve the right knowledge at the right moment? Do you want access to massive datasets, world-class compute, and the freedom to reason from first principles on novel problems? If any of this excites you, we'd love to talk. Our team is part of Amazon's Personalization organization, building the memory layer that powers how Amazon understands and personalizes for individual customers and their household members. We work at the intersection of NLP, LLMs, entity resolution, and retrieval — disaggregating preferences for each and every customer and their loved ones, and surfacing the most relevant knowledge to power experiences across Amazon that personalize more deeply than ever before. We are a central personalization team, partnering directly with organizations across Amazon to shape how personalization works at scale for years to come. Key job responsibilities As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations, information retrieval and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Please visit https://www.amazon.science for more information. Basic Qualifications: - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience programming in Java, C++, Pytho

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