Salesforce

AI CRM

AppliedAIMLEngineers-SMTS/LMTS

Bengaluru, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Applied AI ML Engineers - SMTS/LMTS at Salesforce. Skills: AI, ML, Agentic AI, Data Management, Autonomous Agents, AI Copilots/assistants, Chatbots, AI Planners, RAG solutions, Model Architectures, AI Systems, Context Engineering, AI Trust Layer, distributed systems, event-driven architecture, cloud native technologies. Design, implement, test, and deliver highly scalable AI solutions including Autonomous Agents, AI Copilots/assistants, Chatbots, AI Planners, and RAG solutions.. Act as the hands”

Industry & Context.

AI CRM
Problems you'll solve

outstanding analytical and influencing skills; Analyze and provide feedback on product strategy and technical feasibility.; Troubleshoot complex production issues

What They're Looking For.

Must Have

Evaluation-Led Development & Benchmarking, Deep expertise in Model Architectures and AI Systems, Advanced Context Engineering, Expertise in defining, packaging, and deploying structured 'Skills', Technical Leadership in Agentic Development, Ability to design and implement inter-agent protocols (A2A) and Human-Agent Collaboration (HAC) frameworks, Deep understanding and implementation of an AI Trust Layer, Proficiency in distributed systems, event-driven architecture and cloud native technologies like Kubernetes, Experience with the full software lifecycle in highly agile and ambiguous environments, Excellent interpersonal and communication skills

Nice to Have

Expertise in Data architectures, Familiarity with PySpark, Experience with continuous integration (CI) and continuous deployment (CD), and service ownership

What You'll Do.

and deliver highly scalable AI solutions including Autonomous Agents

AI Copilots/assistants

Act as the hands-on domain expert for multiple AI products

writing code and collaborating with PMs

and developers to bring agentic features to life.

Drive technical roadmaps for Agentic AI products and own the entire SDLC.

Analyze and provide feedback on product strategy and technical feasibility.

Troubleshoot complex production issues and work with support and customers as needed

Provide technical guidance and mentorship to a scrum team while leading code reviews and design sessions.

designing and implementing data pipelines and real-time data systems for high-scale AI products.

large-scale data processing and distributed computing tasks within AI pipelines.

How You'll Work.

Team & Collaboration

partner with a highly cross-functional team of Data Scientists, Software Engineers, Machine learning engineers, UX experts, and product managers; collaborating with PMs, UX, and developers; Provide technical guidance and mentorship to a scrum team; leading code reviews and design sessions

Communication Scope

influencing skills; clear communication; Excellent interpersonal and communication skills

Process & Methodology

own the entire SDLC, continuous integration (CI), continuous deployment (CD)

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ****Lead Member of Technical Staff - AI**** ****About Salesforce**** **We 're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you've come to the right place.** ****Role Description**** **Join the Agentic AI team at Salesforce working on Data Management and make a real impact with your software designs and code! This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight. It is a multi-functional role that requires building alignment and communication with several engineering organisations.** **We work in a highly collaborative environment, and you will partner with a highly cross-functional team of Data Scientists, Software Engineers, Machine learning engineers,

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