ApplicationsSystemsSpecialistII

**Agency** Dept of Health and Human Services **Division** SEC OFFICE - INFO TECH - NC FAST **Job Classification Title** Applications Systems Specialist II (NS) **Position Number** 65017826 **Grade** DT11 **About Us** The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. **Description of Work** This position serves as the Cloud Operations Lead responsible for provisioning and administering enterprise-grade AWS infrastructure supporting complex information technology applications across DHHS. Operating in a hybrid data center environment, this role ensures continuous system availability, drives automation and optimization, and ensures compliance with security and privacy standards. The position requires technical leadership in areas such as server management, database support, and infrastructure troubleshooting, and plays a vital role in supporting operational needs and emergency response scenarios. Key duties span infrastructure deployment, team guidance, and cross-functional collaboration within a mission-critical IT environment. Key Duties Include: -Provisions and maintains enterprise-grade AWS infrastructure to support large-scale IT applications. -Drives automation and orchestration of cloud infrastructure using IaC and CI/CD tools. -Troubleshoots AWS infrastructure and resolves operational issues to ensure high availability. -Plans, reviews, and deploys patches and upgrades in mixed (Windows/Linux) AWS environments. -Addresses platform and infrastructure-related audit findings in collaboration with internal teams. -Leads operational cost optimization and cloud