ApplicationsSupportAnalyst

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. **_Job Summary_** • To take full responsibility to manage the implementation, maintenance, and enhancement of all Applications systems to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. • To drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors. • To drive innovation related to Application within the bank for the purpose of improving efficiency and productivity in order to achieve revenue targets **Job Description​** _**System Stability**_ _**and**_ _**Resilience**_ _****_ * The prime responsibility is for maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives. * The accountability also has a responsibility of analysing existing application availability issues and problems to determine ways to improve availability at acceptable cost levels. * undefined * The accountability has a responsibility to determine availability requirements for new applications or enhancements to existing applications. * undefined * Optimize the availability of the IT infrastructure to deliver cost effective improvements that deliver tangible benefits to business units and customers * Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis * Take actions to achieve reductions in frequency and duration of incidents that impact IT availability * Ensure shortfalls in IT availability are recognized and appropriate corrective actions are identified and progressed * Create and maintain a forward