JLG

ApplicationSystemsLeadSalesforce&CPQ(EU)

€95–135k ~AI est. Hoofddorp, Netherlands FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Application Systems Lead – Salesforce & CPQ (EU) at JLG. Skills: Salesforce, CPQ, System integration. Serve as primary IT partner. Build relationships with stakeholders”

Industry & Context.

Problems you'll solve

Problem-solving skills; Troubleshooting

What They're Looking For.

Must Have

4-7+ years supporting Salesforce, Salesforce administration experience, Experience with Salesforce integrations, Experience with Salesforce workflows, Experience with Salesforce security, Experience with platform support, Experience supporting cross-functional business processes, Communication skills, Stakeholder engagement skills, Problem-solving skills, Balance operational support with strategic initiatives, Familiarity with Jira or similar tools, Foundational understanding of integrations, Foundational understanding of APIs, Foundational understanding of data management, Foundational understanding of enterprise application support

Nice to Have

Salesforce Administrator Certification(s), Salesforce Platform App Builder Certification, Salesforce Business Analyst Certification, Experience supporting Salesforce Sales Cloud, Experience supporting Salesforce Service Cloud, Experience supporting CPQ-related solutions, Experience with CPQ platforms, Experience with sales process automation, Experience with Infor CPQ, Experience supporting ERP integrations, Experience supporting CRM integrations, Experience supporting enterprise application integrations, Experience working with international business teams, Experience supporting acquisitions, Experience supporting organizational integrations, Experience supporting business transformation initiatives, Bachelor's degree in Information Technology, Bachelor's degree in Business Systems

What You'll Do.

Serve as primary IT partner

Build relationships with stakeholders

Understand challenges

Improve platform adoption

Support onboarding of acquired brands

Support integration of acquired brands

Support evolving regional business processes

Play key role in CPQ implementation

Coordinate across technical teams

Coordinate with business stakeholders

Coordinate with vendors

Coordinate with project resources

Define scalable processes

Define future-state platform capabilities

Provide day-to-day operational support

Troubleshoot Salesforce applications

Troubleshoot integrations

Troubleshoot related technologies

Configure Salesforce platform functionality

Maintain Salesforce platform functionality

Configure supporting processes

Maintain supporting processes

Support release management

Support testing coordination

Support post-release validation

Identify opportunities to improve business processes

Identify opportunities to improve automation

Identify opportunities to improve usability

Identify opportunities to improve operational efficiency

Partner with business teams

Translate operational needs into solutions

Support roadmap planning

Support continuous improvement initiatives

Help establish scalable support practices

Establish documentation standards

Establish knowledge transfer processes

Establish ownership models

Improve long-term sustainability

Improve operational continuity

Contribute to platform governance

Contribute to adoption standards

Contribute to enterprise IT strategy alignment

Utilize Salesforce tools

Utilize related technologies

Support troubleshooting

Support data management

Support system monitoring

Support orchestration

Support integration reliability

Collaborate with adjacent application teams

Collaborate with infrastructure teams

Participate in project-based initiatives

Participate in operational support activities

Support ITIL processes

Support issue management

Support change management

Support service delivery practices

How You'll Work.

Team & Collaboration

Cross-functional business processes; Technical teams; Business stakeholders; Adjacent application teams; Infrastructure teams

Communication Scope

Stakeholder engagement

Process & Methodology

Project execution, Roadmap planning

Full Job Description

**About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.** **Application Systems Lead – Salesforce & CPQ (EU)** **SUMMARY** The Application Systems Lead – Salesforce & CPQ (EU) serves as a strategic technology partner within the IT organization, supporting and evolving Salesforce CRM, CPQ, and integrated sales technologies across the European business. This role combines platform administration, business systems leadership, regional stakeholder engagement, and project execution to ensure scalable, stable, and business-aligned solutions. This position will play a critical role in supporting and advancing key EU initiatives, including the implementation of Infor CPQ and integration with Salesforce, while helping drive long-term platform strategy, adoption, governance, and operational maturity across the region. The ideal candidate brings a blend of technical expertise, business partnership, systems thinking, and project leadership experience within enterprise CRM and CPQ environments. **YOUR IMPACT** **Regional Salesforce & CPQ Leadership** * Serve as the primary IT partner supporting Salesforce and CPQ capabilities across the EU business * Build strong relationships with regional sales, operations, and business stakeholders to understand challenges, prioritize needs, and improve platform adoption * Support onboarding and integration of acquired brands and evolving regional business processes into the Salesforce ecosystem **Infor CPQ & Strategic Project Leade

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