Copeland

Climate Technologies

ApplicationSupport&TrainingSpecialistHVAC/R

CA$70–95k ~AI est. Brantford, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Application Support & Training Specialist – HVAC/R at Copeland. Skills: Application support, Technical training. Deliver application support. Provide technical solutions”

Industry & Context.

Climate Technologies
Problems you'll solve

Problem-solve effectively; Root cause analysis

Eligibility Requirements

30% travel, Travel to Canada, Travel to United States

What They're Looking For.

Must Have

High School Diploma, 3+ years HVAC/R industry experience, Experience supporting OEMs, wholesalers, contractors, and end users, Legally authorized to work in Canada, Travel to United States without sponsorship

Nice to Have

Certificate of Qualifications 313A, Currently enrolled in technical college, Previous experience teaching, Previous experience delivering technical training, Proficiency in Microsoft Office Suite

What You'll Do.

Deliver application support

Provide technical solutions

Investigate product issues

Perform compressor inspections

Verify compressor inspections

Make technical recommendations

Challenge conventional thinking

Support business cases

Understand customer needs

Identify opportunities

Communicate opportunities

Deliver training calendar

Create training programs

Deliver training programs

Ensure training programs current

Ensure training programs relevant

Ensure training programs measurable

Deliver training sessions

Participate in development programs

How You'll Work.

Team & Collaboration

Internal networks; External networks

Communication Scope

Technical communication; Non-technical communication

Full Job Description

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Job Title: Application Support & Training Specialist – HVAC/R** **Location:** Brantford, ON **Travel** : 30% **Job Summary** If you are a technically skilled HVAC/R professional with a passion for customer support, training, and business development, Copeland has an exciting opportunity for you! Based in our Brantford, ON location, you will support internal and external customers through application engineering, technical support, and the delivery of impactful training programs. This role bridges technical expertise with customer engagement by ensuring Copeland products are applied effectively while advancing industry knowledge through training initiatives. **Key Responsibilities** **Application Support** * Deliver best-in-class application support to OEMs, wholesalers, contractors, and end users. * Provide detailed technical solutions for product application, performance, and troubleshooting. * Investigate product application and quality issues, identify root causes, and recommend solutions. * Perform and verify compressor inspections, controls, and equipment selections using Copeland tools. * Make technical recommendations, challenge

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