Talan
FinTech
ApplicationSupportEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Application Support Engineer at Talan. Skills: Application Support, Electronic trading, Production support, System stability. Oversee production support activities. Monitor systems”
What You'll Achieve.
Ensure stability; Ensure performance; Ensure continuous improvement
Industry & Context.
Issue resolution; Incident management; Performance analysis; Troubleshooting
Shift-based rota, On-call support, Weekend work
What They're Looking For.
Must Have
Application Support experience, Linux server environments, Windows server environments, Wintel Engineering experience, Market connectivity understanding, Networking understanding, Infrastructure understanding, Scripting and automation proficiency, CI/CD and deployment tools experience, Stakeholder engagement skills, Manage incidents in high-pressure environments
Nice to Have
ION trading platforms experience, Multicast messaging knowledge, Low-latency trading architectures knowledge, OS performance tuning, OS optimisation
What You'll Do.
Oversee production support activities
Act as point of contact
Liaise with developers
Liaise with infrastructure teams
Liaise with external vendors
Take ownership of applications
Take ownership of platforms
Develop technical expertise
Support trading systems
Enhance trading systems
Manage connectivity to trading venues
Contribute to system design improvements
Focus on performance optimisation
Coordinate release activities
Coordinate change management activities
Ensure robust deployment processes
Participate in shift-based rota
Participate in on-call support
Collaborate with global teams
Improve documentation
Improve operational processes
How You'll Work.
Team & Collaboration
Global teams; Trading desks; Development teams; Infrastructure specialists
Process & Methodology
Release management, Change management
Full Job Description
Location: London (On-site, 5 days per week) Role Overview Talan is seeking an experienced Application Support Engineer to join a high-performing global team supporting the eTrading environment for a leading investment banking client. Operating within a Production & Application Support function, this role sits at the heart of front-office trading technology, ensuring the stability, performance, and continuous improvement of critical electronic trading platforms. You will work in a complex, low-latency environment supporting high-volume trading flows, interacting closely with trading desks, development teams, and infrastructure specialists across a global follow-the-sun support model. Key Responsibilities * Oversee day-to-day production support activities, including monitoring, incident management, and capacity planning * Act as a key point of contact for issue resolution , liaising with traders, developers, infrastructure teams, and external vendors * Take ownership of assigned applications and platforms, developing deep technical expertise * Support and enhance electronic trading systems , including pricing engines, algorithmic trading components, and STP workflows * Manage connectivity to external trading venues (e.g. exchanges, ECNs, market data providers) * Contribute to system design improvements , focusing on resilience, scalability, and performance optimisation * Coordinate release and change management activities , ensuring robust deployment processes * Participate in a shift-based rota (7am–6pm coverage) and on-call support , including occasional weekend work * Collaborate with global teams across Europe, North America, and Asia within a follow-the-sun support model * Continuously improve documentation, monitoring, and operational processes Required Skills & Experience * Strong experience in Application Support within electronic trading or capital markets environments * Solid expertise across Linux and Windows server environments * Experienced within Wintel
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