Ensono
Technology
ApplicationSupportEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Application Support Engineer at Ensono. Skills: Mainframe, IBM MQ, Application Support. Provide L2/L3 production support. Monitor transaction systems”
What You'll Achieve.
ensuring smooth operation; high availability; security; minimal downtime; quick recovery
Industry & Context.
analytical and problem-solving skills
on-call and rotational shift support, Rotational shifts, nights, weekends, holidays
What They're Looking For.
Must Have
Mainframe technologies, IBM MQ, z/OS, JCL, COBOL, CICS, DB2, batch scheduling tools, incident/problem management tools
Nice to Have
SWIFT, NEFT/RTGS, card processing systems, ITSM processes, RCA, production support, month‑end close support, high-availability/mission-critical environments
What You'll Do.
Provide L2/L3 production support
Monitor transaction systems
Handle batch processing
Troubleshoot online/batch environments
Monitor IBM MQ queues
Ensure minimal downtime
Perform root cause analysis
How You'll Work.
Team & Collaboration
Work closely with business teams; communication with business stakeholders; communication with technical stakeholders
Communication Scope
Good communication with business; Good communication with technical stakeholders
Full Job Description
About Us Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. Job Summary: We are looking for an Application Support Engineer with 3–4 years of experience in Mainframe technologies and IBM MQ to support critical banking applications. The role involves ensuring smooth operation of core banking systems, payment processing, and transaction platforms with high availability and security. Key Responsibilities: Provide L2/L3 production support for core banking applications Monitor and support high-volume transaction systems (payments, settlements, clearing) Handle batch processing (EOD/BOD cycles) and resolve failures T
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