RBC
Financial Services
ApplicationSupportAnalyst-Equities
Neural analysis suggests this role is
optimal for Entry candidates.
“Application Support Analyst - Equities at RBC. Skills: Application Support, Equities, Order Management System, Execution Management System, Troubleshooting, Problem Management. Supporting front and back office applications relating to the lifecycle of a trade. Cash Equities, High and Low touch system support”
What You'll Achieve.
Deliver trusted advice to help our clients thrive and communities prosper; Achieving success that is mutual
Industry & Context.
Analytical skills; Troubleshooting skills; Resolution skills; Group Problem Solving
What They're Looking For.
Must Have
1 - 5 years of application support experience in Banking environment, Tertiary qualifications in a technical discipline e. g. computer science, engineering (all disciplines), information technology, information systems, maths, physics and combined degrees such as business/information technology, Good mathematical, analytical, troubleshooting and resolution skills, interpersonal, written and verbal communication skills, Proactive, positive 'can do' attitude and a quick learner, Team player
Nice to Have
IRESS and/or Fidessa experience, Scripting: PowerShell, Python, Excel/VBA, UNIX, SQL query
What You'll Do.
Supporting front and back office applications relating to the lifecycle of a trade
High and Low touch system support
Order Management System
Execution Management System
Proactively act on issues and works with development teams on resolving them in the short and long term
Participate in incident and problem management
Assist users with various technical or ad-hoc requests
trouble-shooting and status reporting
Proactively identify and implement improvements to the platform
Assist projects to operational stage through system integration
localisation and some programming type activities
How You'll Work.
Team & Collaboration
Works with development teams on resolving issues; Liaise directly with end users, global teams and vendors; Work in a dynamic, collaborative, progressive and high-performing team
Communication Scope
Interpersonal communication skills; Written communication skills; Verbal communication skills
Process & Methodology
Assist projects to operational stage
Full Job Description
**_Job Description_** **What is the opportunity?** As the Application Support Analyst, you will be responsible for supporting front and back office applications relating to the lifecycle of a trade. **What will you do?** * Cash Equities, High and Low touch system support * Order Management System * Execution Management System * Proactively act on issues and works with development teams on resolving them in the short and long term * Participate in incident and problem management * Liaise directly with end users, global teams and vendors * Assist users with various technical or ad-hoc requests * Monitoring, trouble-shooting and status reporting * Proactively identify and implement improvements to the platform * Assist projects to operational stage through system integration, testing, deployment, localisation and some programming type activities **What do you need to succeed?** **Must-have** * 1 - 5 years of application support experience in Banking environment * Tertiary qualifications in a technical discipline e.g. computer science, engineering (all disciplines), information technology, information systems, maths, physics and combined degrees such as business/information technology * Good mathematical, analytical, troubleshooting and resolution skills * Strong interpersonal, written and verbal communication skills * Proactive, positive 'can do' attitude and a quick learner * Team player **Nice-to-have** * IRESS and/or Fidessa experience * Scripting : PowerShell , Python * Excel/VBA, * UNIX * SQL query **What’s in it for you?** We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. * A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation * Leaders who support your develop
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