Dedalus
healthcare technology
ApplicationSpecialist(m/w/d)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Application Specialist (m/w/d) at Dedalus. Skills: ORBIS, hospital medication processes, Subject matter expertise. Subject matter expertise in ORBIS more specifically in the area of Medication and/or other functional area’s. Define, prioritize and follow up on serviceability requirements to the R&D teams”
Industry & Context.
unblocking escalation sites; problem sites
Severely disabled applicants with equal qualifications will be given special consideration.
What They're Looking For.
Must Have
degree in computer science or medical informatics, completed IT-technical training, pharmaceutical-technical training, medical training, nursing training, professional experience in one of the areas of pharmacy, professional experience in ward communication, professional experience in OR, professional experience in anesthesia, professional experience in intensive care, professional experience in nursing workstation, professional experience in inpatient patient administration, professional experience in outpatient patient administration, Good knowledge of hospital medication processes (ordering, administration, validation, possibly insight into pharmacy processes), Fluent in English
Nice to Have
experience in handling with legal regulations, practical and theoretical problems and best practices in a hospital or healthcare related environment, Business process modelling knowledge, Commitment to teamwork, ability to foster productive working relations with internal and external groups, Leadership skills, Excellent communication, interpersonal and customer service skills, Excellent presentation skills, Knowledge in French, Knowledge in German
What You'll Do.
Subject matter expertise in ORBIS more specifically in the area of Medication and/or other functional area’s
prioritize and follow up on serviceability requirements to the R&D teams
Take the lead in pilot/first of type projects in cooperation with product management and local service organizations
Create content for the ORBIS Training program
Train and support the local service organizations
Assist in the definition and validation of the reference db for a new country
Guide/assist in the first deployments of a new country/region
Assist/support on unblocking escalation sites
Maintain and review documentation
manuals and training material
Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization
Drive an international community of domain experts with a clear focus on sharing knowledge
best practices and consolidation/prioritization of (service) requirements
Close collaboration with all teams involved in the product lifecycle
such as product management
support and project management
How You'll Work.
Team & Collaboration
Define, prioritize and follow up on serviceability requirements to the R&D teams; Take the lead in pilot/first of type projects in cooperation with product management and local service organizations; Train and support the local service organizations; Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements; Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management; foster productive working relations with internal and external groups; acts as a facilitator when required
Communication Scope
Excellent communication, interpersonal and customer service skills; Excellent presentation skills
Process & Methodology
Take the lead in pilot/first of type projects
Full Job Description
**Do you want a job with a purpose?** **And do you want to make healthcare safer, better and more reliable?** **Join our Team!** **We are growing!** Join us as our **Application Specialist** at**Dedalus** , one of the World’s leading healthcare technology companies, in **Trier, Bonn, France, Belgium, UK, Austria or 100% Home Office** to do the best work of your career and make a profound impact in providing better care for a healthier planet. **Your Tasks:** * Subject matter expertise in ORBIS more specifically in the area of Medication and/or other functional area’s * Define, prioritize and follow up on serviceability requirements to the R&D teams * Take the lead in pilot/first of type projects in cooperation with product management and local service organizations * Create content for the ORBIS Training program * Train and support the local service organizations * Assist in the definition and validation of the reference db for a new country * Guide/assist in the first deployments of a new country/region * Assist/support on unblocking escalation sites, problem sites * Maintain and review documentation, manuals and training material * Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization * Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements * Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management **You bring in:** * A degree in computer science or medical informatics, alternatively a completed IT-technical training and / or pharmaceutical-technical, medical or nursing training * If possible, professional experience in one of the areas of pharmacy, ward communication, OR, anestesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration * Good
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