University Health Network
Healthcare
ApplicationSpecialist-LaboratoryInformationSystemsSupport(Beaker)
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optimal for mid candidates.
“Application Specialist - Laboratory Information Systems Support (Beaker) at University Health Network. Skills: Laboratory Information Systems, Epic Beaker, Application Support. Provide expert-level support for applications. Troubleshoot complex and escalated issues”
What You'll Achieve.
Ensure high system performance; Ensure high system reliability
Industry & Context.
Troubleshooting; Issue resolution
On-call rotation
What They're Looking For.
Must Have
Undergraduate Degree in Computer Science, Math, Health Informatics or related field or demonstrated mastery of the relevant material, Certification in Epic Beaker required, 2-3 years industry experience in 2nd level application support required
Nice to Have
Completion of Medical Laboratory Technologist Diploma program or equivalent is preferred, Current registration with the College of Medical Laboratory Technologists (CMLTO) preferred, 1-2 years experience as a Medical Laboratory Technologist preferred, 1-2 years experience in a Epic-certified Beaker Application Specialist/Analyst in Microbiology preferred, Working knowledge of HL7 standards or other recognized industry standard an asset
What You'll Do.
Provide expert-level support for applications
Troubleshoot complex and escalated issues
Deliver day-to-day end-user support
Participate in an on-call rotation
Support development and maintenance of projects
Support training programs
Support documentation
Coordinate and perform testing
Contribute to design of LIS systems
Contribute to implementation of LIS systems
Contribute to maintenance of LIS systems
Contribute to design of related systems
Contribute to implementation of related systems
Contribute to maintenance of related systems
Maintain system infrastructure
Identify workflow issues
Resolve workflow issues
Identify process issues
Resolve process issues
Identify system issues
Resolve system issues
Collaborate with internal teams
Collaborate with external vendors
Ensure effective system performance
Gather information and specifications
Analyze information and specifications
Facilitate system usage
Communicate with end users
Communicate with third-party vendors
Bridge gap between business needs and technology delivery
Support clinical applications
Support business applications
Perform system upgrades
Perform system patching
Participate in projects
Participate in process improvement initiatives
Collaborate with business stakeholders
Collaborate with subject matter experts
Ensure high system performance
Ensure high system reliability
Analyze clinical practices
Analyze business processes
How You'll Work.
Team & Collaboration
Digital Software Services team; Business stakeholders; Subject matter experts; Internal teams; External vendors
Full Job Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. [www.uhn.ca](https://www.uhn.ca/) Union: Non-union Number of vacancies: 1 New or Replacement Position: New Site: 67 College Street Department: UHN Digital Reports to: Manager, Laboratory Information Systems Salary Range: $38.01 - $57.01 per hour Hours: 37.5 hours per week Status: Temporary Full-Time Closing Date: June 11, 2026 Position Summary The Application Specialist (AS) is an essential member of the Digital Software Services (DSS) team at the University Health Network (UHN). In collaboration with other DSS team members, the AS supports various clinical and business applications identified for UHN. This role plays a crucial part in bridging the gap between business needs and technology delivery, specifically within the LIS department. Responsibilities include customer service, incident management, system and business analysis, system upgrades, patching, system testing, participation in projects and process improvement initiatives. The AS closely collaborates with business stakeholder
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