DORC
Medical Technology
Application&SalesSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Application & Sales Specialist at DORC. Skills: Sales, Application Support, Customer Relationship Management, Medical Technology Sales, Ophthalmology Market Knowledge. Maintain and grow the current install base of DORC Equipment and Consumables business in the inland region of South Africa. Contribute to the achievement of annual revenue and profit targets by implementation of branding and promotional strategies”
What You'll Achieve.
Achievement of annual revenue and profit targets; Maximum customer satisfaction and retention; Meeting personal sales targets; New business development; Troubleshooting specific customer problems; Identifying opportunities for growth; Staying ahead of the competition
Industry & Context.
Problem solving & troubleshooting skills; Problem solving & decision-making skills
Travel intensively in South Africa and Africa
What They're Looking For.
Must Have
Degree in scientific, engineering, technical or product related field or graduation from a higher institution, or equivalent, Successful completion of a Science / Optometry Degree or other relevant tertiary qualification, Bachelor's degree in business administration, marketing, or related field
Nice to Have
3- 5 years professional experience in Medical Sales, ideally in the area of Ophthalmology, Previous experience in sales, preferably in a B2B or B2C environment, with a proven track record of achieving targets, Experience in training, Demonstrated ability to network and build relationships with key internal and external stakeholders, Proficiency in Microsoft Office and Salesforce software, Knowledge and experience in the theatre environment, Excellent knowledge of the Ophthalmology market in the region
What You'll Do.
Maintain and grow the current install base of DORC Equipment and Consumables business in the inland region of South Africa
Contribute to the achievement of annual revenue and profit targets by implementation of branding and promotional strategies
Build and maintain customer relationships to achieve maximum customer satisfaction and retention
Sell company products
services and solutions within a designated geography or industry to assigned customer accounts or prospects
Consult customers with a very high level of consultancy
address customer’s needs
queries and records and manage direct customer feedback
Focus on meeting personal sales targets
new business development
and troubleshooting specific customer problems
Continuously monitor market trends and engage in high intensity sales negotiations
Proactively seek out new sales opportunities and convert to sales
Provide applications support and maintenance of company’s product portfolio installed base
Identify potential customers and present product/service offerings to meet their needs
Build and maintain relationships with existing and potential customers
Provide excellent customer service and support to ensure customer satisfaction and loyalty
Develop a deep understanding of our products/services and effectively communicate their features
and value proposition to customers
Stay informed about market trends
competitor activities
and industry developments
Use market insights to identify opportunities for growth and stay ahead of the competition
Keep accurate records of sales activities
including customer interactions
and sales pipeline status
Ensure compliance with company policies
and industry regulations
Provide additional support of the company’s full portfolio in the region for devices and related consumables
Support Key Opinion leaders in Ophthalmology
How You'll Work.
Team & Collaboration
Work closely with other members of the sales team; Collaborate with marketing; Collaborate with customer service; Collaborate with other departments to achieve company objectives and provide a seamless customer experience
Communication Scope
Excellent communication; Excellent verbal and written Communication skills; Excellent listening skills
Full Job Description
**Application & Sales Specialist- Medical Technology (DORC)** ## **Your Role** ### To maintain and grow the current install base of DORC Equipment and Consumables business in the inland region of South Africa. ### Contributes to the achievement of annual revenue and profit targets by implementation the branding and promotional strategies. ### Builds and maintains customer relationships in order to achieve maximum customer satisfaction and retention. ### Large, assigned customer accounts or prospects to sell in a defined varied category of company products, services and solutions within a designated geography or industry. ### Consults customers with a very high level of consultancy, addresses customer’s needs, queries and complaints; records and manages direct customer feedback. ### Focuses on meeting personal sales targets, new business development, and troubleshooting specific customer problems. ### Continuously monitors market trends, very high intensity of sales ### negotiations ## ** _Your role will include:_** * ### Proactively seek out new sales opportunities and convert to sales * ### Applications support and maintenance of company’s product portfolio installed base * ### Identify potential customers and present product/service offerings to meet their needs. * ### Build and maintain strong relationships with existing and potential customers. * ### Provide excellent customer service and support to ensure customer satisfaction and loyalty. * ### Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers. * ### Stay informed about market trends, competitor activities, and industry developments. * ### Use market insights to identify opportunities for growth and stay ahead of the competition. * ### Keep accurate records of sales activities, including customer interactions, sales calls, and sales pipeline status. * ### Ensure compliance with company policies, procedures, and industr
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