Zurn Elkay Water Solutions Corporation
Plumbing and water delivery solutions
ApplicationEngineer
“Application Engineer at Zurn Elkay Water Solutions Corporation. Skills: Application of Zurn products in design of customer systems, Technical product, design, and troubleshooting assistance, Product knowledge training, Sales assistance, Continuous improvement activities, Customer resolutions, New Product Development (NPD) collaboration, BETA Testing Process support. Researches, collects, and reports information on the ability and capacity of company products and competing equipment to internal a”
Industry & Context.
Troubleshooting assistance; Customer resolutions
Ability to travel up to 10%
What They're Looking For.
Must Have
BS in Mechanical Engineering or other technical discipline with 0-1 years of experience, or 2 years of experience in a related area in lieu of a degree, Experience with Microsoft Office Suite (Power Point, Excel, Word, Access, Teams, Sharepoint), Teamwork, presentation, project management, and verbal/written communication skills, Ability to read and interpret engineering drawings and process schematics, Ability to work effectively and professionally at all levels of the organization, Ability to work directly with customers on a daily basis
Nice to Have
Knowledge of fluids engineering concepts, plumbing codes, fire codes, industry performance standards, and product installation techniques
What You'll Do.
and reports information on the ability and capacity of company products and competing equipment to internal and external customers
Provides technical product
and troubleshooting assistance to internal and external customers
Trains others on fluids engineering concepts
industry performance standards
and product installation installation techniques
Determines functional condition for returned goods through performance inspections
Assists Quality Assurance with documenting inspection reports
Liaises with the sales team as a technical expert
Creates presentations and product comparisons for sales assistance and training
or pre-recorded product knowledge training to internal employees
Represents Zurn in the field during installation
or other post-sales support including witness testing at a site or lab for insurance claims
Drives continuous improvement activities within the group through ownership of the process plan
Expedites customer resolutions by coordinating actions and feedback from customer care
Utilizes SWOT analysis to review internal and competitive products
Collaborates with the New Product Development (NPD) team to create specification documentation
Assists the NPD team with BETA Testing Process by identifying potential opportunities
helps obtain feedback and monitor product performance
How You'll Work.
Team & Collaboration
Liaises with the sales team as a technical expert; Collaborates with the New Product Development (NPD) team; Expedites customer resolutions by coordinating actions and feedback from customer care, quality, and engineering
Communication Scope
Verbal/written communication skills; Presentation skills
Process & Methodology
Project management, Ownership of the process plan
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