Gotion, Inc.
Manufacturing
ApplicationEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Application Engineer at Gotion, Inc.. Skills: Application engineering, Technical pre-sales, ESS systems. Provide pre-sales technical support. Develop documentation best practices”
What You'll Achieve.
Ensure high quality design; Minimize post sales support; Drive successful ESS adoption; Drive business growth; Drive customer loyalty; Ensure Gotion design win; High quality designs; Save customers capital costs; Save customers labor costs; Ensure product improvements; Ensure customer satisfaction; Ensure highest customer support; Enable account wins; Enable project wins; Ensure proper support; Ensure appropriate support; Ensure ESS products prepared; Ensure ESS products positioned; Drive adoption through sales
Industry & Context.
Troubleshooting issues
Willingness to travel
What They're Looking For.
Must Have
Working with Sales Managers, Working closely with sales team, Leading and managing tasks, Working with China based R&D, Leading and collaborating closely, Acting as sales focal point, Managing closed loop process
Nice to Have
BSEE, BSME or MS preferred, 1-5 year experience, Ability to effectively communicate, Networking and communication expertise, Ability and willingness to travel
What You'll Do.
Provide pre-sales technical support
Develop documentation best practices
Train to ensure high quality
Manage technical engagements
Develop installation plans
Communicate operational plans
Drive ESS solution adoption
Provide pre-sales support
Support customized designs
Provide feedback to R&D
Provide feedback to Product Management
Coordinate field testing
Collect feedback for hardware
Collect feedback for software
Cooperate with Customer Support
Enable closed loop system
Lead engagement with customers
Develop technical documentation
Create technical specifications
Create safety certifications
Create technical diligence proposals
How You'll Work.
Team & Collaboration
Key member of sales team; Cooperation with Customer Support; Alignment with Customer Support; Close cooperation with sales team; Coordination with customer; Cooperation with R&D; Cooperation with design; Cooperation with pre-sales; Collaboration with Product Management; Collaboration with sales team; Collaboration with partners; Collaboration with distributors
Communication Scope
Technical subject matter
Process & Methodology
Project management
Full Job Description
Gotion Inc. is based in Silicon Valley, CA, currently building a Manufacturing facility in Manteno, IL and has R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportation and achieve sustainable development. Gotion is powered by a leading power battery technology company that provides solutions for vehicles including the world's first mass commercial e-bus route. Gotion is a career destination - we are not simply attempting to just fill another job, but to pursue a dream of global green energy together! We offer outstanding opportunities to individuals seeking an exciting and challenging working environment. Everyone is highly valued and plays a vital role in the growth of our organization. Essential Duties and Responsibilities: • Pre-sales technical support for customer account engagements including the development of documentation/best practices and training to ensure a high-quality design and minimal post sales technical support issues • Pre- and post-sales management of technical account engagements as a key member of the sales team to ensure that comprehensive design, installation and operational plans are developed and communicated to drive successful ESS solution adoption and on-going business growth and loyalty • Pre-sales technical support for utility scale and commercial business and projects/deals and customized/unique design support to ensure Gotion design win and high-quality designs that save our customers capital and labor costs • Strong engagement and feedback/input to Research and Development and Product Management teams on identified product/technical issues identified along with recommendations for product improvements. Ability to lead product management and development of broad-based market training and tools that address best practices and requirements (e. g. standard and technical bu
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