ApplicationEngineer

The mission of Amazon Lending is to provide fast and convenient access to working capital for micro, small, and medium-sized businesses on Amazon. Small businesses continue to be underserved by traditional lenders. We are passionate about enabling the growth of these small businesses by removing a critical barrier – access to capital. We want to do so by delivering a differentiated and superior customer experience to let small businesses focus on their trade rather than worrying about capital. Amazon Lending is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem-solving skills and have experience supporting technology teams, this role may be for you. As a member of our team, you will have the opportunity to develop your career while supporting lending services, platforms, and our unique Activate Caring culture. This is a fantastic opportunity to leverage your communication, technical, and problem-solving skills to impact millions of customers around the world. The SE role in Amazon Lending is responsible for working with Tech, Non-Tech stakeholders, and 3P partners to ensure a seamless onboarding experience. If you are excited about the opportunity to learn and work on large-scale distributed systems, enjoy troubleshooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest-growing areas of Amazon. Key job responsibilities Primary responsibilities include onboarding 3P Partners, Supporting 3P partner requests, troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness