Evernorth
ApplicationDevelopmentSeniorAnalyst(OracleEBSERP)
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“Application Development Senior Analyst (Oracle EBS ERP) at Evernorth. Skills: Oracle EBS R12, Application Support, Production Operations. Perform production fixes. Troubleshoot with partners”
What You'll Achieve.
Meet SLAs/OLAs; Ensure readiness of applications
Industry & Context.
Troubleshooting; Solution implementation; Issue resolution; Performance tuning; Root cause analysis; Long-term fixes
What They're Looking For.
Must Have
3-5 minimum years of experience in enterprise application development using Oracle EBS R12, Experience in SQL*Plus, PL/SQL, UNIX Shell script, BI Publisher development, Knowledge of Oracle eBusiness Suite R12 Financial modules (GL/ AP/ FA/ CM), Understanding of corporate business processes, Proven experience in application support, production operations, Understanding of upstream/downstream integrations, Experience with job scheduling tools, Experience with monitoring systems, Experience with automation platforms, Knowledge of industry standard source control systems, Analytical and problem-solving skills, Familiarity with regulatory compliance frameworks (SOX, CIP), Excellent communication (written & verbal), Attention to detail, Documentation skills, Interpersonal/relationship management skills, Time management skills, 3-5 years minimum of experience working in production support, College degree (Bachelor) in related technical/business areas or equivalent work experience
Nice to Have
Experience in Financial Accounting Hub/ AHCS, Experience in integrations with Concur, Ariba and Vertex, Experience in implementation/ support of a global environment, Knowledge of Oracle Fusion Cloud ERP, Knowledge of Oracle Integration Cloud (OIC), Experience with Accounting and Finance applications
What You'll Do.
Perform production fixes
Troubleshoot with partners
Implement and validate solutions
Coordinate with upstream/downstream systems
Monitor job run times
Support business processes
Collaborate between IT and business
Manage code promotions
Manage release implementations
Maintain application health checks
Monitor reliability/availability
Ensure architecture currency
Maintain applications
Align with enterprise standards
Identify automation opportunities
Sunset obsolete reports
Sunset obsolete applications
Follow retention protocols
Maintain system documentation
Maintain process documentation
Maintain system runbooks
Maintain security diagrams
Update knowledge bases
Document current operational practices
Document technical configurations
Collaborate with software vendors
Resolve hosted solution issues
Respond to infrastructure surveys
Respond to compliance surveys
Support legal/regulatory requirements
Support CIP remediation
Support segregation of duties
Support strategic initiatives
Maintain applications/code
Respond to technological changes
Perform small enhancements
How You'll Work.
Team & Collaboration
IT and business teams; Upstream/downstream systems; Software vendors; Onshore-offshore model
Communication Scope
Written communication; Verbal communication; Operational status reports; Stakeholder communication
Process & Methodology
Release implementation, Enhancements
Full Job Description
**_Position Overview_** Application Development Senior Analyst – Oracle EBS ERP is responsible for ensuring the stability, efficiency, and compliance of enterprise applications across their lifecycle. This role supports both business and technology production operations, through performing coordinating fixes, maintaining architecture currency, and driving operational excellence. The position requires a strong understanding of application ecosystems, business processes, and regulatory requirements. **_Responsibilities_** **Application & Production Support** * Perform production fixes including troubleshooting with technology and business partners through solution implementation and validation. * Coordinate with upstream/downstream systems for issue resolution, scheduling, and change notifications. * Monitor job run times and tune performance to meet SLAs/OLAs. **Operational Performance** * Support daily/weekly/monthly/annual business processes requiring close collaboration between IT and business teams. * Manage batch cycles, code promotions, and release implementations. * Maintain application health checks and monitor reliability/availability. **Architecture & Efficiency** * Ensure architecture currency through updates and maintenance aligned with enterprise standards. * Identify and implement automation opportunities to improve efficiency and reduce manual effort. * Sunset obsolete jobs, reports, and applications following retention protocols. **Documentation & Knowledge Management** * Maintain system and process documentation including CMDB audits, SMTD reviews, system runbooks, and security diagrams. * Update knowledge bases including process and procedures documentation to reflect current operational practices and technical configurations. **Vendor & Compliance Coordination** * Collaborate with software vendors to resolve hosted solution issues including patching, packaging, and firewall coordination. * Respond to infrastructure and compliance surveys (e.g., CSC
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