Barclays
Banking
ApplicationDeveloper
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Application Developer at Barclays. Skills: UI development using Angular, Middle Tier or API development using C#.net, UI design with Html, CSS, SQL Programming. Monitor and maintain the bank’s critical technology infrastructure. Resolve complex technical issues”
What You'll Achieve.
Minimise disruption to operations; Improve the service to customers and stakeholders; Ensure optimal performance; Ensure issues are known when they occur; Drive continuous improvement; Deliver to a consistently excellent standard; Strengthen controls in relation to the work owned or contributed to; Deliver work and areas of responsibility in line with relevant rules, regulation and codes of conduct; Achieve the objectives of the organisation sub-function
Industry & Context.
Resolve more complex technical issues; Identify the root causes of hardware, software and network issues; Resolve problems by identifying and selecting solutions through the application of acquired technical experience
What They're Looking For.
Must Have
Extensive and hands-on experience working in UI development using Angular, Experience in Middle Tier or API development using C#.net, Experience in UI design with Html, CSS, Experience in SQL Programming (Stored procedure, Views and writing intermediate level SQL queries), Verbal and written communication skills
Nice to Have
SSIS Development, Power shell scripting, Working on REST API / GraphQL API, Working in an AI enabled env such GITLAB or MS CoPilot
What You'll Do.
Monitor and maintain the bank’s critical technology infrastructure
Resolve complex technical issues
Minimize disruption to operations
Provide technical support for the service management function
Develop the support model and service offering
Execute preventative maintenance tasks on hardware and software
Utilize monitoring tools/metrics to identify
prevent and address potential issues
Ensure optimal performance
Maintain a knowledge base
error messages and user reports
Provide resolution to hardware
software and network issues
Fix or replace faulty hardware components
Apply configuration changes
Manage business continuity
Provide front office specific support
Identify and remediate potential service impacting risks and issues
Raise potential service impacting risks and issues through appropriate process
Assess support activities
Implement automations
Tune monitoring tools
How You'll Work.
Team & Collaboration
Lead and supervise a team; Guide and support professional development; Allocate work requirements; Coordinate team resources; Partner with other functions and business areas; Advise and influence decision making within own area of expertise; Act as contact point for stakeholders outside the immediate function; Build a network of contacts outside team and external to the organisation
Communication Scope
Verbal communication skills; Written communication skills; Communicate complex / sensitive information
Full Job Description
# **Job Description** **Purpose of the role** To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. **Accountabilities** * Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. * Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. * Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. * Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. * Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. * Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. * Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. **Analyst Expectations** * To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. * Requires in-depth technical knowledge and experience in their assigned area of expertise * Thorough understanding of the underlying principles and concepts within the area of expertise * They lead and supervise a team, gui
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