Company
Business Professionals
ApplicationAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Application Analyst. Skills: Application Analyst, enterprise-level software, AI-Powered tools. Contribute to installation, configuration, maintenance. Ensure appropriate application functionality”
What You'll Achieve.
ensuring appropriate application functionality; optimal performance; maintain application functionality and security; proactively addressing potential issues; enhance technology efficiency and effectiveness; ensure application issues have been adequately resolved; Ensures data integrity and security within applications
Industry & Context.
troubleshooting issues; Demonstrated troubleshooting ability in software; understanding of problem management; problem management activities; issues resolution; root cause analysis
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components, Normal office environment with little exposure to excessive noise, dust, temperature and the like
What They're Looking For.
Must Have
Proven experience as an Application Analyst or similar role, Proficiency in installing, configuring, and maintaining various applications, understanding of problem management, change management, and IT best practices, Knowledge of security best practices for application administration, Demonstrated ability to work in a team-oriented and collaborative environment, Excellent written, oral, and interpersonal communication skills, Ability to present technical ideas in business-friendly and user-friendly language, Basic knowledge of applicable laws and regulations as they relate to technology issues and data privacy laws and practices
Nice to Have
Prior law firm experience involving application support for a minimum of 1 year, Working knowledge of generative AI concepts and Large Language Models (LLM’s), demonstrated ability to responsibly leverage AI tools for research, process improvement, and operational support while maintaining data privacy and security standards
What You'll Do.
Contribute to installation
Ensure appropriate application functionality
Collaborate with IT teams
Monitor system health
Utilize process automation
Build positive working relationships
Collaborate with vendor support
Utilize AI-Powered tools
Participate in planning
Ensure data integrity
Stay updated on industry trends
Provide end user training
Prepare written materials
Train other team members
Participate in monitoring development
Responsible for problem management
How You'll Work.
Team & Collaboration
Collaboration with IT teams; Builds and maintains positive working relationships with team members and internal customers; Collaborates with vendor support; Demonstrated ability to work in a team-oriented and collaborative environment
Communication Scope
Excellent written, oral, and interpersonal communication skills; Ability to present technical ideas in business-friendly and user-friendly language
Process & Methodology
planning and implementation of new applications, change management
Full Job Description
Summary: The Application Analyst contributes to the installation, configuration, and maintenance of enterprise-level software and is responsible for ensuring appropriate application functionality, troubleshooting issues, and implementing updates for optimal performance. Collaboration with IT teams, user support, and documentation creation are key aspects for the role with a focus on security and staying current with industry trends. Responsibilities: - Analyzes and evaluates application requirements to ensure optimal performance - Collaborates with IT teams to troubleshoot and resolve application related issues - Implement updates, patches, and upgrades to maintain application functionality and security - Monitors system health and performance, proactively addressing potential issues before becoming an issue for our internal customer - Utilizes process automation and best practices to enhance technology efficiency and effectiveness - Tests fixes/solutions and provides follow-up communication with the end-user to ensure application issues have been adequately resolved - Builds and maintains positive working relationships with team members and internal customers - Collaborates with vendor support and issues resolution - Utilizes AI-Powered tools, including Large Language Models (LLMs), to support research, troubleshooting, documentation creation, workflow optimization, and operational efficiency while adhering to firm security and confidentiality standards - Participates in the planning and implementation of new applications - Ensures data integrity and security within applications - Stays updated on industry trends and best practices related to application analysis - Attends meetings with internal customers and/or outside vendors to jointly determine and prioritize needs - Provides end user training as needed - Prepares written materials for the purpose of documenting activities concerning issue remediation and procedures standards - Trains other team members on trou
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