Amazon Support Services Pty Ltd
Sales, Advertising, Account Management, Sales Operations Job Family, alexa and amazon devices
APACManager,OrderManagement
“APAC Manager, Order Management at Amazon Support Services Pty Ltd. Skills: Order management, Process management, Cross-functional coordination, Vendor management. Manage order management tasks. Track order management tasks”
What You'll Achieve.
Meet SLAs for orders
Industry & Context.
Troubleshoot systems issues
What They're Looking For.
Must Have
5+ years leading divisional sales operations, Experience in payments, Experience in e-commerce, Experience in management/team lead function, Experience with digital workflows, Experience managing projects, Experience working independently, Experience communicating with leadership, Experience communicating with stakeholders, Experience communicating with cross-functional teams, Experienced with Excel, Experienced with Google Sheets, Experienced with NetSuite, Experienced with Shopify, Experienced with Jira
Nice to Have
Experience collaborating with Marketing, Experience collaborating with Product Management, Experience collaborating with Customer Service, Experience collaborating with Operations, Experience collaborating with Legal, Experience collaborating with Finance, Experience collaborating with Senior Leadership
What You'll Do.
Manage order management tasks
Track order management tasks
Launch international order management processes
Manage international order management tasks
Manage ISP field questions
Plan shipments with partners
Support partner forecasting
Ensure efficient order processing
Plan shipment schedules
Be a knowledge resource
Build new order management processes
Improve existing order management processes
Build new order management tools
Improve existing order management tools
Maintain documentation
Troubleshoot systems issues
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner Success team; Finance team; Business Development team; Legal team; Manufacturing Operations team; International Expansion team; Logistics partners; Supply Chain partners; Partner Success teams
Communication Scope
Clear communication; Concise communication
Process & Methodology
Project management
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