Collectors
AnalyticsManager,Growth
Neural analysis suggests this role is
optimal for Senior candidates.
“Analytics Manager, Growth at Collectors. Skills: data analysis, reporting, insights, customer activation, customer retention, customer experience optimization, business performance evaluation, growth initiatives. Develop and own reporting and insights focused on customer activation and retention. Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows, identify new opportunities, and inform business”
What You'll Achieve.
scaling the core PSA grading business, marketplace business, and new initiatives; optimize existing customer experience flows; identify new opportunities; inform business; meet business objectives; evaluate business performance; provide actionable insights to executives and stakeholders; drive impact for customers and the business
Industry & Context.
Deeply analytical thinker; natural problem solver
cameras on during video interviews, participate in an on-site interview as part of the final stages of the process
What They're Looking For.
Must Have
5+ years of experience in a relevant product, data, or analytics role, Expert experience pulling large, complex datasets using SQL, building data abstractions to support reporting, experience building data pipelines with dbt, Bachelor's degree is required
Nice to Have
experience in consumer technology, Master's degree or equivalent in a quantitative field is strongly preferred, prior experience or interest in D2C businesses is a bonus, Kubernetes a plus
What You'll Do.
Develop and own reporting and insights focused on customer activation and retention
Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows
identify new opportunities
Build automated reports and dashboards to evaluate business performance and provide actionable insights to executives and stakeholders
Utilize the strategic insights you identify to lead and manage growth initiatives for the business
How You'll Work.
Team & Collaboration
Partner with data platform, marketing and product teams to define key metrics necessary to meet business objectives; synthesize findings and make recommendations to stakeholders
Communication Scope
Excellent written and verbal communication
Process & Methodology
manage growth initiatives
Full Job Description
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are hiring an Analytics Manager to join our Growth Analytics team. This team is responsible for the strategy and execution of scaling the core PSA grading business, marketplace business, and new initiatives. The ideal candidate is an independent thinker with a bias for action, and is equal parts analytical, strategic, and entrepreneurial. This candidate will be familiar with core concepts across the technology landscape and will have expertise in marketing analytics and/or product analytics. In
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