takealot. com

ecommerce

AnalyticsManager

Cape Town, Western Cape, South Africa
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Analytics Manager at takealot. com. Skills: Analytics, Management Consulting, SQL, Excel, Knime, Bigquery, R, Python, Qlikview / QlikSense. Develop a category level understanding of performance and ensure that the corrective actions being executed on by the Commercial teams. Performance adhoc analysis as required to support the Commercial & Operations teams”

What You'll Achieve.

ensure that the corrective actions being executed on by the Commercial teams; Optimise the Marketplace charging model to maintain healthy profitability and variable cost recovery, while stimulating growth in strategic categories.; Manage the holistic commercial programmes which drive seller engagement, growth and quality through scoring/measurement, education and incentives.; Ensure documentation standards support knowledge retention, onboarding of new team members, and business continuity; Maintain oversight of data quality, analytical accuracy, and the integrity of all team outputs

Industry & Context.

ecommerce
Problems you'll solve

Systems thinker with the ability to understand and break down complex problems and relationships; Creative and practical problem-solving skills.; Solution-oriented

What They're Looking For.

Must Have

Bachelor’s Degree in Engineering or a quantitative field such as Statistics, Mathematics, Operational Research, Computer Science and Economics, 5+ years’ experience in analytics, management consulting, Advanced SQL, advanced Excel skills

Nice to Have

Experience in retail, ecommerce, platform/marketplace is beneficial, Knime, Bigquery, R, Python, Google Sheets, Qlikview / QlikSense

What You'll Do.

Develop a category level understanding of performance and ensure that the corrective actions being executed on by the Commercial teams

Performance adhoc analysis as required to support the Commercial & Operations teams

Work with BI developers to define and govern Looker reporting requirements

and oversee the internal development of Looker dashboards for commercial Marketplace teams

Optimise the Marketplace charging model to maintain healthy profitability and variable cost recovery

while stimulating growth in strategic categories.

Manage the holistic commercial programmes which drive seller engagement

growth and quality through scoring/measurement

education and incentives.

Perform manual charging where necessary and ensure that all incentive rebates

excemptions or escalations are correctly applied.

Maintain the current automated workflow set within Knime (execution scheduling

server monitoring & workflow upgrade or deprecation as needed)

Own the implementation of new workflows using group SDLC best practice ETL workflow automation for operational SOP implementation across seller SLA enforcement

purchase order management

return dispute processing

and other operations processes

Analytical and technical support for the Seller Support (Customer Service) team

Replenishment limiting logic and tooling for 3+ million products across 3 national warehouses

Dead stock identification and clearance processes

Warehouse capacity forecasting and dynamic management

Key line identification

availability monitoring and management

Salesforce integration for commercial and operational use cases

Enforce a culture of clear

and up-to-date documentation across all team projects

Ensure documentation standards support knowledge retention

onboarding of new team members

and business continuity

Maintain oversight of data quality

and the integrity of all team outputs

How You'll Work.

Team & Collaboration

Work with BI developers to define and govern Looker reporting requirements; stakeholder management skills to be able to effectively manage a small team; collaborative

Communication Scope

Good communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences.

Process & Methodology

Manage the holistic commercial programmes

Full Job Description

takealot.com, a leading South African online retailer, is looking for a highly driven Analytics Manager to join our team in Cape Town. We’re a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, total Remuneration Package. We offer a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great! Your responsibilities will include: -Planning Develop a category level understanding of performance and ensure that the corrective actions being executed on by the Commercial teams Performance adhoc analysis as required to support the Commercial & Operations teams Work with BI developers to define and govern Looker reporting requirements, and oversee the internal development of Looker dashboards for commercial Marketplace teams -Drive Business Improvement/Optimisation Optimise the Marketplace charging model to maintain healthy profitability and variable cost recovery, while stimulating growth in strategic categories. Manage the holistic commercial programmes which drive seller engagement, growth and quality through scoring/measurement, education and incentives. -Fees & Billing Perform manual charging where necessary and ensure that all incentive rebates, fee reversals, excemptions or escalations are correctly applied. -Automation Maintain the current automated workflow set within Knime (execution scheduling, load balancing, server monitoring & workflow upgrade or deprecation as needed) Own the implementation of new workflows using group SDLC best practice ETL workflow automation for operational SOP implementation across seller SLA enforcement, stock-loss payments, purchase order management, return dispute processing, seller appeals, and other operations processes Analytical and technical support for the Seller Support (Customer Service) team Replenishment limiting logic and tooling for 3+ million products across

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