ING
Retail Banking
AnalyticsEnablementExpert
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Analytics Enablement Expert at ING. Skills: Reporting, Campaign development, Fulfilment processes. Deep-dive into campaign briefs. Assess feasibility within data structures”
What You'll Achieve.
Drive high-quality reporting; Accelerate campaign development; Streamline fulfilment processes; Embed data-driven thinking; Enhance data marts; Build scalable reporting solutions; Enable stakeholders to self-serve analytics; Ensure campaign accuracy; Translate terms into automated logic; Enhance skills in data quality testing, governance
Industry & Context.
Navigate ambiguity; Resolve inconsistencies; Troubleshoot issues
What They're Looking For.
Must Have
SAS/SQL technical capability, Understanding of ING’s data warehouse structures
Nice to Have
Exceptional internal knowledge of ING’s people, systems, processes, and campaign ecosystem
What You'll Do.
Deep-dive into campaign briefs
Assess feasibility within data structures
Identify required enhancements
Conduct rigorous code and logic testing
Validate every scenario end-to-end
Document outcomes for stability
Resolve ambiguous or conflicting terms
Clarify intent with product owners
Ensure logic is correct and implementable
Maintain and enhance Fulfilment Criteria Store
Perform meticulous quality checks
How You'll Work.
Team & Collaboration
Work closely with Analytics Enablement CoE Lead; Collaborate with cross-functional partners; Align with stakeholders; Drive consensus across teams; Engage product owners; Work with Marketing, Product, Customer Insights, Technology
Communication Scope
Exceptional communication skills; Ability to influence; Clarify ambiguity; Keep diverse stakeholders aligned
Full Job Description
At ING, data is at the heart of how we grow, optimise and innovate. As we continue to enhance the way we engage customers and enable smarter, faster decision‑making, we’re looking for an **Analytics Enablement Expert** to help elevate our data capability across the Growth Tribe. In this role, you’ll drive high‑quality reporting, accelerate campaign development, streamline fulfilment processes, and embed data‑driven thinking across diverse teams. _**Please note this is a 6 Month Fixed Term Contract based in Sydney**_ Working closely with the Analytics Enablement Centre of Excellence Lead and cross‑functional partners, you’ll shape the structures, tools and insights that power our Marketing Optimisation, Campaign and Fulfilment operations. You’ll play a key role in enhancing our data marts, building scalable reporting solutions, and enabling stakeholders to self‑serve analytics. The Analytics Enablement CoE is a small, highly skilled team operating at the intersection of data analysis and software development, tackling complex, high‑value problems across retail banking. The work is fast‑paced and varied, offering strong visibility to senior stakeholders, exposure to multiple business functions, and significant scope to deepen both technical and professional capability. In this secondment, you’ll step into a critical, high‑visibility role at the centre of a complex, multi‑stakeholder incentive fulfilment transformation. You’ll work closely with Marketing, Product, Customer Insights, Technology and the Analytics Enablement CoE to ensure every campaign is designed, validated and executed with absolute accuracy. This role provides a unique opportunity to develop a deep understanding of ING’s incentive campaigns, influence their design and deployment, translate campaign terms and conditions into automated fulfilment logic, and enhance skills in data quality testing, governance, and tools including SAS, SQL and Python. We’re seeking someone who can confidently take ownershi
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