Mufg
Financial Services
Analyst,TransactionBankingClientImplementation(Contract)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Analyst, Transaction Banking Client Implementation (Contract) at Mufg. Skills: Client Implementation, Customer Service, Transaction Execution. Assist implementation function. Perform installation”
What You'll Achieve.
Enhance function's reputation; Meet customer's expectations; Gain more transaction
Industry & Context.
What You'll Do.
Assist implementation function
Perform system integration set up
Perform technical support
Perform customer service tasks
Provide supporting tools
Respond to client inquiry
Support department improvement
Develop recommendations for improvement
Support implementation of improvements
Deliver extraordinary customer service
Respond to customer inquiries
Work in partnership with Product Managers
Work in partnership with Sales Managers
Introduce bank products
Handle customer requests
Handle customer complaints
Make calls to customer
Work in partnership with various departments
Support seamless transactions
File important documents
Safe keep important documents
Support colleagues within department
Prepare presentation materials
Seek review from Supervisor
Seek review from senior colleagues
Maintain working knowledge of industry trends
Maintain working knowledge of products
Maintain working knowledge of laws
Maintain working knowledge of regulations
Adhere to company policies
How You'll Work.
Team & Collaboration
Work in partnership with Product and Sales Managers; Work in partnership with various departments; Support colleagues within the department
Communication Scope
Respond to client inquiry; Respond to customer inquiries
Full Job Description
**Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. **_Purpose of the Job_** Assist implementation function in Client's side by performing installation, system integration set up, technical support and customer service tasks. Provide supporting tools for customers' transaction execution and provide response to client’s inquiry. Also, responsible for supporting the implementation of department improvement/Kaizen program. **_Primary Responsibilities_** * Develop recommendations for continuous improvement and support implementation. * Deliver extraordinary customer service to enhance function's reputation and meet customer's expectations. * Provide excellent service to customers by including but not limited to responding inquiries from customers in a timely manner and in accordance to Standard Operating Manual. * Work in partnership with Product and Sales Managers in business promotion including but not limited to introducing various banks’ products, handling customer request/complain, as well as making calls to customer to gain more transaction. * Work in partnership with various departments in the Bank to support in delivering seamless transactions to the customer. Departments including but not limited to
Applying for this Analyst, Transaction Banking Client Implementation (Contract) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Mufg?
Real rants from real employees. Read before you apply.