Company
Analyst,SourcingOperations&Analytics
“Analyst, Sourcing Operations & Analytics. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Governance of systems related to Merchandising support operations across GAP brands and geographies. SME on all processes”
Industry & Context.
proactively solve problems; effectively manage multiple challenges; proactive identification and resolution of related issues
What They're Looking For.
Must Have
Process Management experience working in a process driven shared services team or inclination towards working in a structured SOP based environment, Personal Leadership- demonstrated executive presence, presentation, influencing, and collaboration across various stakeholders, Talent Builder- proven track record of assessing, attracting, developing best-in-industry teams., Result Orientation– proven track record of KPI delivery and improvement, Accountability – demonstrated ability to work independently with limited supervision, Problem Solver can proactively solve problems and effectively manage multiple challenges
What You'll Do.
Governance of systems related to Merchandising support operations across GAP brands and geographies
training and work allocation of new team members
driving performance standards through defined KRA’s
KPI’s and tracking indicators
managing multiple geographies and cater to requests from different time zones
Ownership for results
driving operational efficiencies & continuous improvement
Manage a team of MSC/Sr. MSC to ensure the team meets its objectives
Monitor and evaluate the performance levels within the team with a view to identifying ways of improving performance levels
Plan resource needs and manage workload distribution
allocation of tasks and monitor service levels
Monitor escalation of queries to improve team’s service and support
Ensure establishment of review mechanism and renewals of Service Level Agreements with assigned brand teams and monitor quality of services
Responsible for maintaining cross functional relationships
Provide leadership support in proactive identification and resolution of related issues
Responsible for process improvement to support present and future needs
KRAs & KPIs for the team members and its implementation
Demonstrate Planning skills in effective resource utilization
Provide Subject Matter expertise and deliver trainings as per the business requirement
Explains rationale and provides system knowledge and bigger picture while delegating jobs
Potential risk flagging in a timely manner to mitigate delivery risk (if any
How You'll Work.
Team & Collaboration
collaboration across various stakeholders; maintaining cross functional relationships; Provide leadership support in proactive identification and resolution of related issues
Communication Scope
presentation; influencing
Process & Methodology
resource planning, resource needs planning, workload distribution, task allocation, service levels monitoring, Planning skills in effective resource utilization
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