Mattel
Retail
AnalystIT-OracleFusionFinancialsIntegration
Neural analysis suggests this role is
optimal for mid candidates.
“Analyst IT - Oracle Fusion Financials Integration at Mattel. Skills: Oracle Integration Cloud (OIC), REST/SOAP APIs, File-based integrations, ERP/HCM integration adapters, FBDI, HDL, UCM, XSLT, JSON, XML. Provide L2/L3 production support for Oracle Integration Cloud (OIC) integrations. Monitor OIC integration health, ESS jobs, file transmissions, error queues, and exception reports”
What You'll Achieve.
Ensuring stability, scalability, and performance of integrations across ERP, HCM, EPM, and external systems; Timely resolution of platform-related issues; Successful E2E transactions across systems
Industry & Context.
Troubleshoot technical issues; Analyze root cause of recurring issues; Work on long-term solutions
What They're Looking For.
Must Have
Minimum 3 years of hands-on experience with Oracle Integration Cloud (OIC) in a production support or technical development role, experience in building and troubleshooting OIC integrations using REST, SOAP, and file-based orchestrations, Proficient in transformation logic using XSLT, XPath, JSON, and XML schemas, Experience with Oracle Cloud ERP and HCM integration adapters (ERP Adapter, HCM Adapter, FTP Adapter, REST/SOAP Adapter, DB Adapter, etc.), Hands-on experience with FBDI, HDL, UCM, and Oracle-delivered web services, Experience with OAuth2 tokens, connectivity agents, SSH key management, and certificate renewals, Familiarity with OIC agent installations and upgrades for on-prem/cloud hybrid integrations, understanding of error handling framework, retry logic, and fault policies within OIC, Ability to monitor and manage integrations using OIC dashboard, activity streams, and logging tools, Experience in tools such as Postman, SOAP UI, Putty, and WinSCP for testing and troubleshooting, Experience working with ServiceNow, JIRA, or other ticketing systems to manage support queues, Familiarity with ITGC/SOX controls, documentation, and audit trail maintenance for integration changes
Nice to Have
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent technical discipline, Oracle OIC or Oracle Cloud Platform certification is a plus, Experience working in large-scale Oracle Cloud ERP/HCM/EPM implementations or upgrades, Exposure to CI/CD concepts and tools such as GitHub, Jenkins, or DevOps pipelines for integrations, Experience in Agile/Scrum environments with knowledge of sprints, stories, and release management, Basic understanding of Oracle ERP data models, chart of accounts, and master data flows is a plus
What You'll Do.
Provide L2/L3 production support for Oracle Integration Cloud (OIC) integrations
Monitor OIC integration health
and exception reports
Troubleshoot technical issues related to OIC integrations
Perform code-level debugging of OIC orchestrations
and transformation mappings
Support integration jobs that load and extract data using FBDI
and other Oracle-delivered interfaces
Collaborate with Oracle Support to raise SRs and ensure timely resolution of platform-related issues
Ensure all changes to integrations are properly documented and follow internal SDLC
and SOX audit guidelines
Analyze root cause of recurring issues and work on long-term solutions and automation opportunities
Build and maintain technical documentation
interface control documents (ICDs)
and error resolution guides
Participate in deployments
and cutover activities
and certificates used in integrations
Work with business teams to validate data flows and ensure successful E2E transactions across systems
How You'll Work.
Team & Collaboration
Work closely with functional teams, solution architects, and support teams to resolve integration issues; Collaborate with Oracle Support to raise SRs and ensure timely resolution of platform-related issues; Work with business teams to validate data flows and ensure successful E2E transactions across systems; Being a part of Mattel means being part of one team with shared values and common goals; Working closely together always brings better results; Partnership is our process and our collective capabilities is our superpower
Process & Methodology
Release management
Full Job Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Opportunity: Oracle Integration Cloud (OIC) Technical Production Support Analyst Exp – 4 - 5 Years Job Summary: We are seeking a skilled and detail-oriented Oracle Integration Cloud (OIC) Technical Production Support Analyst with at least 3 years of experience in supporting and maintaining Oracle Cloud integrations. The ideal candidate will have strong technical expertise in developing, monitoring, and troubleshooting OIC integrations including REST/SOAP APIs, scheduled orchestration flows, file-based integrations, and connectivity with Oracle SaaS and third-party systems. This role is critical to ensuring stability, scalability, and performance of integrations across ERP, HCM, EPM, and external systems. The candidate will work closely with functional teams, solution architects, and support teams to resolve integration issues, optimize performance, and maintain compliance with internal controls. Key Responsibilities: * Provide L2/L3 production support for Oracle Integration Cloud (OIC) integrations across ERP, EPM, and other systems. * Monitor OIC integration health, ESS jobs, file transmissions, error queues, and exception reports. * Troubleshoot technical issues related to OIC integrations including payload errors, mapping failures, connectivity issues, authentication, and token expiration. * Perform code-level debugging of OIC orchestrations, adapters (FTP, SOAP, REST, File, ERP, HCM, DB), and transformation m
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