Mattel
Retail
AnalystIT
Neural analysis suggests this role is
optimal for mid candidates.
“Analyst IT at Mattel. Skills: system monitoring, incident management, production job scheduling, root cause analysis, automation. Monitor enterprise systems, networks, and applications using SCOM, Nagios, SolarWinds, and related monitoring tools.. Execute and monitor production job schedules using CA Scheduler, ensuring timely and accurate completion.”
What You'll Achieve.
ensuring timely and accurate completion; improve efficiency; strive for excellence and are focused on pursuing best-in-class outcomes
Industry & Context.
analytical and troubleshooting ability
work under pressure in a 24x7
What They're Looking For.
Must Have
1+ years in IT operations, NOC support, or system monitoring roles, Bachelor’s degree in Information Technology or related field, or equivalent practical experience, analytical and troubleshooting ability to work under pressure in a 24x7, solid communication and teamwork abilities
What You'll Do.
Monitor enterprise systems
and applications using SCOM
and related monitoring tools.
Execute and monitor production job schedules using CA Scheduler
ensuring timely and accurate completion.
Respond to alerts and incidents
perform initial triage
and escalate according to defined procedures.
Analyze and document recurring issues to support root cause analysis and continuous improvement.
Perform system health checks
and routine operational tasks.
Support implementation of automation and process enhancements to improve efficiency.
Assist in disaster recovery (DR) testing and maintenance activities.
Adhere to established procedures
and service level requirements (SLRs).
How You'll Work.
Team & Collaboration
working closely together always brings better results; Partnership is our process
Communication Scope
solid communication
Full Job Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Key Responsibilities * Monitor enterprise systems, networks, and applications using SCOM, Nagios, SolarWinds , and related monitoring tools. * Execute and monitor production job schedules using CA Scheduler , ensuring timely and accurate completion. * Respond to alerts and incidents, perform initial triage, and escalate according to defined procedures. * Analyze and document recurring issues to support root cause analysis and continuous improvement. * Perform system health checks, capacity monitoring, and routine operational tasks. * Support implementation of automation and process enhancements to improve efficiency. * Assist in disaster recovery (DR) testing and maintenance activities. * Adhere to established procedures, security standards, and service level requirements (SLRs). ## Qualifications Qualifications * Education: Bachelor’s degree in Information Technology or related field, or equivalent practical experience. * Experience: 1+ years in IT operations, NOC support, or system monitoring roles. * Technical Skills: Experience with CA Scheduler, SCOM, QMM, Nagios, SolarWinds ; knowledge of production control processes, incident management, and system monitoring. * Soft Skills: Strong analytical and troubleshooting skills; ability to work under pressure in a 24x7 environment; solid communication and teamwork abilities. ## Additional Information Don’t meet every single requirement? At Mattel, we are dedicated to a
Applying for this Analyst IT role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Mattel?
Real rants from real employees. Read before you apply.