RR-0370483
AnalystIIIInfrastructureServices
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optimal for Entry candidates.
“Analyst III Infrastructure Services at RR-0370483. Skills: IT Asset Management (HAM/SAM), ServiceNow, data accuracy, data reconciliation, asset lifecycle management. Manage asset lifecycle activities including Install, Move, Add, Change, and Dispose (IMACD) for hardware and software assets. Create, update, and maintain asset records in the asset management tool (e.g. , ServiceNow)”
What You'll Achieve.
Ensure end-to-end tracking of hardware and software assets; enable effective asset governance and compliance; Ensure data accuracy, completeness, and consistency across all asset records; drive data quality improvements
Industry & Context.
problem-solving abilities; Identify and resolve data discrepancies
What They're Looking For.
Must Have
0–1 years of experience in IT Asset Management (HAM/SAM) or IT operations, Hands-on experience with asset management tools such as ServiceNow, Good understanding of IT asset lifecycle management, data management and analytical skills, Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis), Attention to detail with problem-solving abilities, Good communication and stakeholder management skills
Nice to Have
Experience with discovery tools (e.g. , SCCM, Intune, Tanium), Knowledge of software licensing (SAM) concepts and compliance, Familiarity with ITIL processes, Experience in reporting tools (Power BI, Tableau)
What You'll Do.
Manage asset lifecycle activities including Install, Move, Add, Change, and Dispose (IMACD) for hardware and software assets, Create, update, and maintain asset records in the asset management tool (e.g.
, ServiceNow), Ensure data accuracy, completeness, and consistency across all asset records, Perform regular reconciliation of asset data against multiple data sources (procurement, inventory, discovery tools, etc.
), Monitor asset status and ensure timely updates throughout the lifecycle, Validate and track asset movements across locations, users, and stockrooms, Support audit and compliance requirements by maintaining accurate asset records and documentation, Generate periodic and ad-hoc reports for stakeholders and leadership, Identify and resolve data discrepancies and drive data quality improvements, Support stock management and disposal tracking processes.
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams (procurement, IT support, vendors) for asset-related activities; Generate periodic and ad-hoc reports for stakeholders and leadership
Communication Scope
Good communication and stakeholder management skills
Full Job Description
**Job Description:** The IT Asset Data Administrator is responsible for managing and maintaining accurate asset data within the asset management system (e.g., ServiceNow) for the supported client/account. This role ensures end-to-end tracking of hardware and software assets by handling IMACD (Install, Move, Add, Change, Dispose) requests, performing data reconciliation, and supporting reporting requirements to enable effective asset governance and compliance. **Key Responsibilities** * Manage asset lifecycle activities including **Install, Move, Add, Change, and Dispose (IMACD)** for hardware and software assets * Create, update, and maintain asset records in the asset management tool (e.g., ServiceNow) * Ensure **data accuracy, completeness, and consistency** across all asset records * Perform **regular reconciliation** of asset data against multiple data sources (procurement, inventory, discovery tools, etc.) * Monitor asset status and ensure timely updates throughout the lifecycle * Validate and track asset movements across locations, users, and stockrooms * Support **audit and compliance requirements** by maintaining accurate asset records and documentation * Generate **periodic and ad-hoc reports** for stakeholders and leadership * Identify and resolve data discrepancies and drive data quality improvements * Collaborate with cross-functional teams (procurement, IT support, vendors) for asset-related activities * Support **stock management and disposal tracking** processes **Required Skills & Qualifications** * Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) * 0–1 years of experience in **IT Asset Management (HAM/SAM)** or IT operations * Hands-on experience with asset management tools such as **ServiceNow** * Good understanding of **IT asset lifecycle management** * Strong data management and analytical skills * Proficiency in **Microsoft Excel** (pivot tables, VLOOKUP, data analysis) * Attention to detail with strong prob
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