Zeiss
Optical
AnalystII,SalesOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Analyst II, Sales Operations at Zeiss. Skills: Sales Operations, Reporting, Customer Support, Data Analysis. Process customer onboarding workflows. Support pricing maintenance and auditing”
What You'll Achieve.
Enable and optimize sales team execution; Enable and optimize sales team productivity; Enable and optimize sales team performance
Industry & Context.
Troubleshoot customer account setup errors; Research and resolve customer pricing discrepancies
What They're Looking For.
Must Have
Minimum 3 years related professional level experience in a corporate office environment, Be able to work independently in a fast-paced environment, Must have solid spreadsheet, analytical, math and statistical data analysis skills, Must have high attention to detail and proven organization / planning skills, Ability to lead projects and coordinate with other departments, Possess outstanding interpersonal relationship skills
Nice to Have
Optical industry experience preferred, Knowledge of, and familiarity with SAP, CRM, DVI, etc. desired, Familiarity with SQL, Salesforce. com, Power BI preferred
What You'll Do.
Process customer onboarding workflows
Support pricing maintenance and auditing
Research and resolve pricing discrepancies
Provide reporting support for sales organization
Create win-win relationships with customers
Review and process customer onboarding workflows
Determine appropriateness of custom program requests
Prepare sales and customer reports
Create special reports and services
Troubleshoot customer account setup errors
Coordinate with internal resources to correct issues
Participate in pricing program audits
Provide backup to Pricing team functions
Prepare content for training sessions
Participate in training sessions
How You'll Work.
Team & Collaboration
Coordinate with internal resources; Participate on project teams; Coordinate with other departments
Process & Methodology
Lead projects
Full Job Description
**How many companies can say they’ve been in business for over 179 years?** Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! **What 's the role?** The overall goal of this position is to enable and optimize sales team execution, productivity and performance through daily support in the following areas: validating and processing customer onboarding workflows, supporting pricing maintenance and auditing activities, researching and resolving customer pricing discrepancies, and providing weekly, monthly and ad hoc reporting support for various business purposes, in support of the US Sales organization. This individual is also responsible for creating win-win relationships with customers and internal partners as this is the cornerstone for delivering the Carl Zeiss Vision (CZV) promise of world class optical products and services. **Sound Interesting? Here 's what you'll do:** * Review and process Eye Care Professional Channel customer onboarding workflows through Salesforce.com portal. * Determine appropriateness and alignment of custom program requests using established templates and delegation of authority matrix. * Prepare selected sales, customer mix and Sales team specific reports for weekly and monthly meetings. * Create special reports and services using SQL, Access, Excel, Power BI, etc. Ability to create reports in both spreadsheet, Power BI and PowerPoint formats. * Par
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