Checkout.com

All cost centres

AnalystI,RiskOperationsCentre

ebene, plaines wilhems, mauritius FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Analyst I, Risk Operations Centre at Checkout.com. Skills: fraud monitoring, transactional data analysis, risk operations. Manage a standard workload of alerts and investigations with increasing independence. deliver accurate results within strict SLAs”

What You'll Achieve.

deliver accurate results within strict SLAs; ensure the integrity of every transaction that passes through our rails; making a difference from day one; recognized for the impact you deliver

Industry & Context.

All cost centres
Problems you'll solve

Problem Solving & Analysis; Conduct routine analysis of transactional data to identify recurring fraud trends and anomalies; detect well-defined problems; resolve routine cases independently; seeking guidance from senior staff for complex exceptions or ambiguous issues

Eligibility Requirements

Operating within a 24/7 shift system, full participation in a 24/7 shift system, Panama Shift Model (2-2-3) consisting of 12-hour shifts, ensuring continuous business continuity and comprehensive coverage across days, nights, and weekends

What They're Looking For.

Must Have

Bachelor’s degree in finance, Economics, Mathematics, or Risk Management, at least 1 year of experience in a similar analytical or fraud-focused role, Native or professional fluency in English

Nice to Have

Prior experience in credit card fraud detection or the e-commerce landscape, Proficiency in French

What You'll Do.

Manage a standard workload of alerts and investigations with increasing independence

deliver accurate results within strict SLAs

document outcomes consistently

escalate workload concerns or blockers promptly

Conduct routine analysis of transactional data to identify recurring fraud trends and anomalies

detect well-defined problems and document findings clearly using team templates

Apply a solid understanding of fraud monitoring tools and compliance policies to make decisions within defined parameters

resolve routine cases independently

seeking guidance from senior staff for complex exceptions or ambiguous issues

Identify daily inefficiencies or bottlenecks and suggest small-scale improvements to your manager

manage segments of small projects or initiatives

How You'll Work.

Team & Collaboration

Provide concise updates and case summaries to stakeholders and team members; work closely with your peers to ensure smooth handovers; maintain professional relationships; adjusting your approach based on feedback and team needs; work as one team; back each other to succeed

Communication Scope

Provide concise updates and case summaries to stakeholders and team members; Native or professional fluency in English; proficiency in French is a competitive plus

Process & Methodology

manage segments of small projects or initiatives, ensuring they are completed on time and to the required quality standards

Full Job Description

Company Description We’re Checkout.com http://Checkout.com - you might not know our name, but we’re behind many of the digital experiences people use every day. When you book a holiday, order food, renew a subscription or check out online with brands like Spotify, Klarna, Uber Eats, TikTok, Sony, or eBay, there’s a good chance our technology powers the payment behind the scenes. At Checkout.com http://Checkout.com, we’re building where the world checks out - enabling over ten billion transactions every year for more than one billion shoppers globally. Our platform helps the world’s most ambitious businesses deliver seamless digital experiences at scale. We’re also building a company designed for people who want to do career-defining work. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and a focus on impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech and we’re just getting started. As an Analyst I at Checkout.com http://Checkout.com, you are the frontline defense in our mission to build a world-class financial ecosystem. This isn't just a monitoring role; it’s a high-impact position where you act as a guardian of our platform. Operating within a 24/7 shift system, you will utilize real-time data to hunt for fraudulent patterns, safeguard our customers, and ensure the integrity of every transaction that passes through our rails. You will report to the Risk Operations Manager and serve as a subject-matter expert in card transaction monitoring. We are looking for someone who thrives under pressure, makes lightning-fast decisions based on data, and views every fraud attempt as a challenge to be solved.   What you will be doing: - Execution & Delivery Manage a standard workload of alerts and investigations with increasing independence. You are expected to deliver accurate results within strict SLAs, document outcomes consistently, and escalate wor

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