Baxter

Healthcare

Analyst,HROperationsGBS

$14000–19000k ~AI est. La Aurora, Heredia, Costa Rica FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Analyst, HR Operations GBS at Baxter. Skills: HR Operations, Workday, Employee support. Provide first level HR support. Serve as primary point of contact for HR”

What You'll Achieve.

Build trust; Simplify processes; Strengthen employee experience; Elevate employee journey

Industry & Context.

Healthcare
Problems you'll solve

Issue resolution; Analytical mindset

What They're Looking For.

Must Have

2 years of experience in HR Operations or Shared Services, Hands-on Workday experience

Nice to Have

Lean certification

What You'll Do.

Provide first level HR support

Serve as primary point of contact for HR

Deliver customer focused service on HR topics

Manage end-to-end HR operations

Support creation of HR documentation

Maintain Workday data integrity

Contribute to system enhancements

Support continuous improvement initiatives

Support creation of Knowledge Articles

Support creation of SOPs

Support creation of employee handbooks

Share process improvement ideas

Assist in team decision making

Uphold quality standards

Meet operational indicators

How You'll Work.

Team & Collaboration

Team decision making

Communication Scope

English; Spanish

Process & Methodology

Project mindset

Full Job Description

**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The future of HR Operations is being redefined at Baxter. Across the company, HR is unlocking new ways to deliver value — not just through processes, but through experiences that empower people and build confidence. This is a moment of transformation, and HR Operations is at the center of it. We are shaping a world class HR Operations organization that blends scale, precision, and innovation. By harnessing technology and process excellence, we are creating solutions that strengthen compliance, accelerate change, and elevate the employee journey. Joining Baxter means stepping into a role where your expertise will directly support employees worldwide and help define what great looks like. **Your Role in the Transformation** As an Analyst in HR Operations GBS, you will provide first level HR support, serving as the primary point of contact for employees and managers on HR inquiries and transactions. You’ll deliver timely, accurate, and customer focused service across areas such as employee data, benefits, onboarding, offboarding, payroll queries, and HR policies through phone, chat, tickets, or email. Every interaction you manage will help build trust, simplify processes, and strengthen the employee experi

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