JLL
Analyst-DesignWorkflow
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Analyst - Design Workflow at JLL. Skills: Project management, Workflow coordination, Creative operations. Manage design operations on projects. Respond to stakeholder requests”
Industry & Context.
Issue escalation
Shift Timing – 5:30 pm - 2:30 am
What They're Looking For.
Must Have
Experience managing creative or digital operations, Experience in an agency or service delivery setup, Understand the process, adhere to it, and recommend improvements, Excellent written & verbal communication skills, Fundamental understanding of design collaterals, Proficiency in basic Microsoft software, Experience driving multiple tasks across time zones, Plan time, bandwidth, and tasks efficiently and effectively
Nice to Have
Worked with cross-functional teams, Worked in a creative operations setup
What You'll Do.
Manage design operations on projects
Respond to stakeholder requests
Update stakeholders on project status
Ensure delivery within SLAs
Ensure complete details are provided for the team
Maintain records of all invoices and billings
Flag & escalate issues on time
Update the team issues log
Build relationships with requestors & stakeholders
Communicate actively on projects
Address queries promptly
Set expectations early
Provide a smooth experience throughout project delivery
Liaise closely with internal teams
Facilitate kick-off calls for complex projects
Document key milestones
monthly & ad hoc reports
Work on projects with various collaterals
Liaise with requestors to understand creative requirements
Manage projects independently
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; Across time zones
Communication Scope
Active communication; Clear communication; Concise communication; Written communication; Verbal communication
Process & Methodology
Project management, SLA management, Stakeholder management, Time management
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Marketing COE – JBS Gurugram, India Shift Timing – 5:30 pm - 2:30 am Years of Experience – 1-3 years **What this job involves:** **Project Management** An essential part of your role will involve managing design operations on projects, responding to stakeholder requests, project scoping, keeping stakeholders updated on project status & ensuring delivery within SLAs. Alongside, you will also interpret briefs, ensure complete details are provided for the team to initiate work, and maintain records of all invoices and billings. You will also be expected to flag & escalate issues on time & update the team issues log. **Relationship Building** The process of workflow coordination involves building strong relationships with requestors & stakeholders through active communication on projects, addressing queries promptly, setting expectations early, and providing a smooth experience throughout project delivery. You will have to liaise closely with internal teams, facilitate kick-off calls for complex projects, and document key milestones. **Reporting** Managing operations requires visibility into the overall workflow across the teams. You will be working with data on the workflow management tool to help create daily, weekly, monthly & ad hoc reports for stakeholders and internal teams. **Creative Operations** You will be working on projects with various collaterals – Brochures, Flyers, Handbooks, Webpages, Infographics
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