AIA Digital+

Technology

Analyst,CloudApplicationTransformation

$60–90k ~AI est. Kuala Lumpur, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Analyst, Cloud Application Transformation at AIA Digital+. Skills: Document intelligence, Gen AI Chatbot, Data mapping. Prepare requirement gathering templates. Participate in workshops”

What You'll Achieve.

Improve accuracy of answers; Tune accuracy continuously; Improve accuracy continuously

Industry & Context.

Technology
Problems you'll solve

Analyze user requirements; Analyze data; Identify discrepancies; Improve accuracy of answers; Tune accuracy continuously; Improve accuracy continuously

What They're Looking For.

Must Have

Ability to analyze business information, Ability to foster relationships, Ability to read basic scripts, Willingness to work at client office

Nice to Have

School project experience with web/mobile app development, General knowledge on AI/Analytics/BI/Chatbot/LLMs/ML/OCR/RAG, Knowledge of Document Chunking and Strategies, Experience with UI visual/mockup tools, Experience with user journey tools, Experience with online collaborative whiteboard platforms

What You'll Do.

Prepare requirement gathering templates

Participate in workshops

Gather user requirements

Analyze user requirements

Structure into business capabilities

Structure into business functions

Identify discrepancies

Prepare project documentation

Produce professional documentation

Brainstorm high level solution

Support Proof of Concept activities

Work on document intelligence

Convert documents into Markdown

Improve accuracy of answers

Draft documentation writing standard

Contribute to classification taxonomy

Contribute to tagging schema

Collect and inventorize documents

Analyze document format

Review document format

Develop Q&A templates

Prioritize high-frequency Q&As

Tune accuracy continuously

Improve accuracy continuously

Support communication

Provide basic system training

Manage user requirement changes

Follow company SDLC processes

Take ownership of assigned tasks

Research new knowledge

Become domain subject matter expert

Become domain champion

Work with others to deliver

How You'll Work.

Team & Collaboration

Business stakeholders; Solution architect; Developers; Business teams; Development teams; Project Manager

Communication Scope

Communicate business information

Process & Methodology

SDLC processes

Full Job Description

# _**Are you ready to shape a better tomorrow?**_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. **About the Role** Responsible for supporting specific functional / business areas in terms of information system needs **Roles and Responsibilities:** * Work with others to prepare requirement gathering templates / checklists. * Participate in workshops with business stakeholders to gather user requirements. * Analyze user requirements, structure into business capabilities and functions. * Analyze data, perform data mapping, identify discrepancies. * Own and prepare project documentation, e.g. user requirement, user journey, functional specification, test plan and cases, user manual, etc. * Produce professional documentation with high quality. * Work with solution architect and developers to brainstorm high level solution, support Proof of Concept (PoC) activities. * Work on document intelligence for Gen AI Chatbot, convert documents into Markdown format, create flow chart, improve accuracy of answers. * Draft documentation writing standard (format, terminology, structure) for Gen AI consumption. * Contribute to classification taxonomy, tagging schema. * Collect and inventorize documents, analyze and review format, perform chunking. * Develop Q&A templates and produce Q&A pairs. * Prioritize high-frequency Q&As and set accuracy ta

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