Baxter

Healthcare

Analyst,C2C

$13000–18000k ~AI est. La Aurora, Heredia, Costa Rica FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Analyst, C2C at Baxter. Skills: Commercial collections, Invoice resolution, Payment collection. Handle Dispute email box. Forward emails to proper individual/team”

What You'll Achieve.

Achieve past-due percentage goals; Achieve DSO-related goals

Industry & Context.

Healthcare
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Bachelor’s degree or equivalent work experience, 2 years commercial collections experience, English level B2+

Nice to Have

JDE, SAP, or GetPaid experience

What You'll Do.

Handle Dispute email box

Forward emails to proper individual/team

Enter notes with sufficient information

Contact customers on delinquent accounts

Record all activities in GetPaid notes

Communicate account delinquency information to Sales personnel

Resolve unidentified payments

Resolve A/R-related disputes

Review credit limit and risk issues

Make recommendations regarding limits

Maintain daily Pending Order requests

Maintain On-Hold Issue requests

Review Dispute documentation

Assign Dispute documentation to appropriate owner

Contact customers regarding unidentified Disputes

Resolve reasons for Disputes

Secure additional documentation for Disputes

Assign Disputes to accurate owners

Engage with internal departments to research payment issues

Support payment issues

Identify repetitive issues

Communicate issues for root cause analysis

Communicate issues for resolution

Supply to improving execution

Supply to operational efficiency

Participate in performance review process

Achieve past-due percentage goals

Achieve DSO-related goals

Highlight problematic accounts to supervisor

Provide detailed explanations for problematic accounts

Request assistance for problematic accounts

How You'll Work.

Team & Collaboration

Collections partner concern processes; Engage with internal departments

Full Job Description

**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Job Description # Your role at Baxter The Analyst, Collections position is uniquely positioned to make a tangible impact on our financial operations. By efficiently performing your expertise in handling and reducing aging portfolios, you will play a relevant role in our mission to deliver best-in-class healthcare solutions. Your ability to technically identify, resolve, and collect past-due invoices, while providing outstanding customer service, will be key to maintaining and improving our financial health! # Your team At Baxter Healthcare, we value partnership and inclusivity. Join a team that is dedicated to developing quality products with the patient in mind. Work alongside hardworking individuals, explore our diverse product portfolio, and benefit from the mentorship of our encouraging leadership team within our multinational organization! # What you'll be doing * Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner. Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes. * Communicate account delinquency information to Sales personnel as per standard col

Free ATS check

Applying for this Analyst, C2C role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Baxter?

Real rants from real employees. Read before you apply.

Read Company Rants →