Northern Trust
Financial Services
Analyst,BusProcMgmt
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Analyst, Bus Proc Mgmt at Northern Trust. Skills: Process improvement, Service delivery. Develop ability to review governing documents. Develop ability to interpret account agreements”
Industry & Context.
Identify efficiency enhancements; Identify process improvements; Identify service delivery improvements; Resolve problems
What They're Looking For.
Must Have
Authorized to work in U.S. without sponsorship
Nice to Have
Solid Functional / Industry Knowledge
What You'll Do.
Develop ability to review governing documents
Develop ability to interpret account agreements
Collect appropriate account documentation
Ensure systems information is up-to-date
Ensure accurate set up
Receive service requests from partners
Obtain appropriate information from partners
Facilitate review/coding changes
Refer complex problems to TL or manager
Engage with Trust Advisors
Engage with Estate Settlement Administrators
Engage with Guardianship Administrators
Engage with Client Advisors
Identify efficiency enhancements
Identify process improvements
Identify service delivery improvements
Resolve problems within established guidelines
How You'll Work.
Team & Collaboration
Works effectively as a team member
Communication Scope
Oral communication; Written communication
Full Job Description
**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties : 1\. Acquires professional and client knowledge by developing the ability to review and interpret governing documents and account agreements. 2\. Ensures appropriate account documentation is collected and imaged; ensures systems information is up-to-date; ensures accurate set up 3\. Receives service requests from partners, obtains appropriate information from partners to facilitate review/coding changes. 4\. Expected to use some initiative but refer more complex problems to TL or manager 5\. Works effectively as a team member but also independently 6\. Knowledgeable of the core aspects of the job and enjoys research and reading of documents 7\. Engages with Trust Advisors, Estate Settlement Administrators, Guardianship Administrators, and/or Client Advisors related to exceptions, re-assignments and documentation inquiries. 8\. Thinks critically to help identify efficiency enhancements, process improvements, and service delivery using creative and proactive measures. 9\. Responsible for identifying and resolving problems within established guidelines. Knowledge/ Skills More technically sound in area of expertise related to fiduciary capacity including roles, responsibilities and definitions. Excellent oral and written communication skills are required Solid Functional / Industry Knowledge is preferred Highly flexible and adaptable to change Applicants must be authorized to work in
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