Cibc

Financial Services

Analyst,ApplicationSupport

£55–75k ~AI est. London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Analyst, Application Support at Cibc. Skills: Application Support, Derivatives, Capital Markets, Technical Troubleshooting. Provide failover testing. Provide batch recovery”

Industry & Context.

Financial Services
Problems you'll solve

Problem prevention; Technical Troubleshooting; Decision Making; Critical Thinking; Analyzing project risk; Analyzing technical risk; Analyzing business processes; Analyzing client processes; Developing solutions; Assessing work flows; Assessing information flows; Providing solutions; Making decisions

Eligibility Requirements

Out of hours availability, On call, After hour support

What They're Looking For.

Must Have

2.1 bachelor's or master's degree, numerical and analytical skills, Consulting knowledge, Technical Troubleshooting knowledge, Application Design, Architecture knowledge, Application Delivery Process knowledge

Nice to Have

Economics background desirable, Previous experience supporting electronic retail distribution channels, Previous experience in the derivatives and technical space

What You'll Do.

Provide failover testing

Provide batch recovery

Provide incident recovery

Implement innovative solutions

Guard technology against failures

Achieve broad understanding of technology platforms

Conduct training sessions

Provide documentation

Manage requirement analysis

Manage delivery to trading teams

Manage delivery to sales teams

Take ownership of user issues

Manage communications between affected groups

Make quick sensible decisions

Resolve batch job delays

Resolve batch job failures

How You'll Work.

Team & Collaboration

End users; Business Analysts; Developers; QA; Technology teams; Stakeholders; Senior management teams; Front office teams; Middle office teams; Back office teams; Project team; Business sponsor; Project sponsor

Communication Scope

Oral Communications

Process & Methodology

Requirement analysis, Delivery

Full Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) CIBC are committed to building a Cross-Asset Derivatives service infrastructure, trading, risk management platform to be used globally across all regions and all businesses. The system has been rolled out to a number of desks, but the scope of the project is set to grow rapidly over the coming years as new functionality is implemented to support additional business lines and asset classes. You will develop an understanding of Capital Markets trading and financial products and be expected to work closely with end users (Trading, Risk Management, Trade Control, Middle office and Finance), Business Analysts, Developers and QA located in global CIBC offices. You will become an expert in all equity software platforms across CIBC. You are responsible for influencing the design, architecture and operational effectiveness of all equity application systems covering multiple asset classes. Provide extensive technical and operational expertise to facilitate, support and enhance service delivery for development of processes and support of risk, trading and service based application services. Act as a key contact point between users and technology teams by building relationships with our stakeholders. ## _MAJOR ACTIVITIES:_ * Be available out of hours to provide failover testing, batch and incident recovery – set an example to others by demonstrating a proactive approach to problem prevention * Implement innovative solutions for software, data processing, monitoring and support procedures. Exercise defensive strategi

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