Jll

AmericasRegionalFacilitiesManager

$115–165k ~AI est. Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Americas Regional Facilities Manager at Jll. Skills: Facilities management, Operations, Vendor management, Client relations. Oversee and manage assigned sites. Ensure hard facilities maintenance operates cohesively”

What You'll Achieve.

Achieve expected service levels; Meet KPIs; Exceed KPIs

Industry & Context.

Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Regional management experience, Facilities maintenance experience, Vendor performance management, Budget management experience, Team leadership experience

Nice to Have

Experience in hospitality, Experience in tech-forward culture

What You'll Do.

Oversee and manage assigned sites

Ensure hard facilities maintenance operates cohesively

Ensure soft employee experiences operate cohesively

Standardize regional Operations

Standardize regional Events

Standardize regional Engineering

Standardize regional Reception

Standardize regional Mailroom

Standardize regional Sustainability

Standardize regional Occupancy Planning

Standardize regional Moves Adds Changes

Drive workplace experience

Infuse hospitality-first mindsets

Leverage help desk feedback

Leverage regional metrics

Coordinate partner programs

Collaborate with partner programs

Unify partner programs

Manage regional moves

Manage portfolio transitions

Manage site activations

Manage 'Day 1' details

Take accountability for critical systems

Ensure compliance with health policies

Ensure compliance with safety policies

Ensure compliance with environment policies

Ensure compliance with risk policies

Maintain local health requirements

Maintain local safety requirements

Lead emergency preparedness

Lead business continuity

Manage vendor performance

Escalate poor performance

Escalate contract deviations

Identify process efficiencies

Identify cost efficiencies

Oversee regional repairs

Oversee routine maintenance

Oversee minor capital works

Ensure prompt issue resolution

Develop client relationships

Manage client relationships

Nurture client relationships

Achieve expected service levels

Comply with client contract requirements

Provide visibility to regional outcomes

Meet Key Performance Indicators

Exceed Key Performance Indicators

Lead plan development

Implement Annual Management Plan

Track Annual Management Plan

Make data-driven recommendations

Manage annual expenditures

Own annual expenditures

Stay within agreed budgets

Ensure financial transparency

Manage annual budgeting

Manage quarterly forecasting

Review variance reports

Approve variance reports

Develop regional team

Supervise regional team

Provide regional onboarding

Provide technical training

How You'll Work.

Team & Collaboration

Cross-functional teams; Regional partner programs; Workspace Services; Food Services; Fitness; Massage; Transportation; Space Management; Property Management; Security; Client leadership

Process & Methodology

Annual Management Plan

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What This Job Involves -** Every day, we set the highest standard for regional operations, experience, customer service, financial acumen, and technical knowledge for our fast-moving, big-tech Client. We pride ourselves on delivering excellence in the care and comfort of every guest, client, and employee that we interact with, while maintaining incredible facilities and fast-moving teams across the region. As a senior regional leader within a tech-forward culture, the Regional Facilities Manager promotes high performance and operational rigor while ensuring the highest standards across all service delivery throughout their assigned territory. This role requires an enthusiastic, highly collaborative professional who can lead through culture, people leadership, regional integration, hospitality, and connection. You will bring complete transparency and accountability to everything we do—seamlessly blending regional mechanical and hard services with magical workplace experiences to achieve a unified, best-in-class integrated facilities environment. **Regional Service Delivery & Experience Management** * Holistic Regional Management: Oversee and manage all assigned sites within the region in strict accordance with all agreed policies, procedures, and contract scopes. Ensure hard facilities maintenance and soft employee experiences operate as a singular, cohesive program across the entire territory. * Cross-Site O

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