Four Seasons

hospitality

AmenityCoordinator

Miami, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Amenity Coordinator at Four Seasons. Prepare, organize, and deliver guest amenities. Coordinate with Room Service, Front Office, Housekeeping, and Guest Relations”

What You'll Achieve.

Contribution to the guest’s first impression of the hotel; Ensure timely and accurate amenity deliveries; Ensure amenities are properly assigned and delivered; Contribute directly to memorable guest arrivals and personalized hospitality experiences

Industry & Context.

hospitality
Eligibility Requirements

Frequent walking throughout the property, Extended periods standing during shifts, Repetitive movement including lifting, carrying, pushing, bending, and reaching, A schedule based on operational needs, including early mornings, evenings, weekends, and holidays, US work authorization is required

What They're Looking For.

Must Have

Ability to communicate effectively in English through both verbal and written communication skills, organizational skills with the ability to prioritize tasks in a fast-paced environment, Attention to detail and commitment to delivering exceptional guest experiences, Ability to work independently while maintaining teamwork and collaboration across departments

Nice to Have

Previous hospitality, food & beverage, or luxury service experience preferred

What You'll Do.

and deliver guest amenities

Coordinate with Room Service

Review daily arrival reports and special guest requests

and presentation standards

Ensure all amenities are presented according to brand standards

Monitor inventory levels of amenity items

Assist with special occasions

Maintain accurate records of deliveries

Support Room Service operations as needed

How You'll Work.

Team & Collaboration

Coordinate with Room Service, Front Office, Housekeeping, and Guest Relations teams; Ability to work independently while maintaining teamwork and collaboration across departments; Daily interaction with multiple hotel departments to ensure seamless guest experiences

Communication Scope

Ability to communicate effectively in English through both verbal and written communication skills

Full Job Description

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep. _**About The Role**_ The Amenity Coordinator position is an important position in Room Service. It is crucial in the contribution to the guest’s first impression of the hotel. It entails delivering welcoming gifts/ amenities to guest rooms before their arrival. **_What You 'll Do_** * Prepare, organize, and deliver guest amenities and welcome gifts to guestrooms prior to guest arrival. * Coordinate with Room Service, Front Office, Housekeeping, and Guest Relations teams to ensure timely and accurate amenity deliveries. * Review da

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